Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Sun Life Insurance Review

Sun Life Insurance Company Overview

Customer Rating:
Rating: 1.522 Reviews Sun Life Insurance has received an average of 1.5 stars out of 5 based on 22 user reviews.

Company History:
Founded 1874, Sun Life went public in 2000. The company has grown by the strategic acquisition of financial assets, the most recent being the group benefits business of Genworth Financial in January of 2007...Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Sun Life Insurance Satisfaction Survey

Overall, how satisfied are you, with Sun Life Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Sun Life Insurance

Company Contact Info:
President   Robert C. Salipante
1347, One Sun Life Executive Park
Wellesley Hills, MA 02481
781-237-6030

Sun Life Insurance Reviews and Customer Comments

"This is by far the worst company I have ever interacted with in any industry, for anything. They are currently charging me for vision insurance but do not have me in the system. Because they do not have me in the system, they say they can't be charging me. My paychecks say otherwise. The customer service is slow, rude, and completely unknowledgeable. They are inexpensive because in this case, you really do get what you pay for. The hours of time you spend trying to fix their mistakes is worth so much more than the money you save. If you care about yourself, choose ANY other company."
Commented on 2018-08-31 08:55:54 EST
"They stall on settling a claim, they do not return phone calls, and they lie about checks being in the mail."
Commented on 2015-02-04 09:38:20 EST
"Its been 5 weeks they still haven't make a decision on my disability claim"
Commented on 2014-09-16 20:44:44 EST
"The worst Customer service and claim managers lie withhold information won't return calls take months to pay. Supervisors are never available and don't return calls either."
Commented on 2014-07-09 16:45:26 EST
View All Comments
Read Reviews From Your State: