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Travelers Insurance Review

Travelers Insurance Company Overview

Customer Rating:
Rating: 3.0661 Reviews Travelers Insurance has received an average of 3.0 stars out of 5 based on 661 user reviews.

Company History:
Founded 1864, Travelers was the first company in the U.S. to insure against accidents. The company covered the 1969 Apollo mission and was the first company with a Consumer Information office with a free telephone number for questions. The company now has over 30,000 employees internationally...Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, ME, MD, MA, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WI

Travelers Insurance Satisfaction Survey

Overall, how satisfied are you, with Travelers Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Travelers Insurance

Company Contact Info:
Chairman/CEO   Jay Fishman
485 Lexington Avenue
New York, NY 10017
1-917-778-6000

Travelers Insurance Reviews and Customer Comments

"They treat you as a policy number. I was declined a claim after 8 years of business with them. I received significant damage to my business and loss of income after a hurricane this was my first claim ever after 8 years. "
Commented on 2012-03-05 09:19:04 EST
"Responded quickly but tight on payout amounts."
Commented on 2011-09-20 08:08:10 EST
"Having had a recent claim against Travelers which was completed to my full satisfaction my feeling is that it is comforting to have an insurance carrier that handles all the intricate problems associated with the claim with status information and the desire to complete the work satisfactorily for the customer. We need more of this in our lives. "
Commented on 2011-09-13 09:02:05 EST
"Reported a claim and told an adjuster would be out 24 to 48 hours. No adjuster after 50 hours called again and was told 72 hours to we dont know when. A week passes Tuesday received a call that an adjuster would be there this weekend. Called and Email Friday asking when adjuster would be arriving. No knowledge of an adjuster arriving even though I was given an adjusters name and cell number. Received a phone call Sunday afternoon that an adjuster would show up NEXT weekend. How many times will I be Lied to by this Insurance company Will they have an adjuster her 3 weeks after who knows I dont"
Commented on 2011-09-11 14:01:01 EST
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