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Unicare Review

Unicare Company Overview

Customer Rating:
Rating: 1.073 Reviews Unicare has received an average of 1.0 stars out of 5 based on 73 user reviews.

Company History:
UNICARE is the group name for the Wellpoint businesses operating outside California. Since 1996, Wellpoint has acquired the health and life insurance businesses of companies such as Mass Mutual, John Hancock Mutual Life and Rush Prudential (Chicago.)..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:

Unicare Satisfaction Survey

Overall, how satisfied are you, with Unicare?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Unicare

Company Contact Info:
President   David Fields
120 Monument Circle
Indianapolis, IN 46204-4903

Unicare Reviews and Customer Comments

"This company gives different answers every single time I call. They hide information in internal documents and will not provide preauthorization estimates. They give you the run and around and suck up your time, energy, vitality, and humanity. PLEASE PLEASE PLEASE do not work this with this business. They deserve to go out business. The reps are dishonest, evasive, and I don't know how they look in the mirror at the end of the day."
Commented on 2019-06-24 08:42:41 EST
"I have been an employee with Ford Motor Company and have had to go through Ford Unicare during extended medical leave. I have had nothing but a horrible experience with this company. They lie about sending and receiving necessary required medical documentation, they somehow miraculously only receive these faxed documents when I make an hour trip to my Union Hall and have them faxed from there with their cover letters. I spend hours on the phone while they rattle off a multitude of stipulations and requirements only to be told something different the very next day and I might add they do this at the very last days you are required to get the documented information to them. They lie to Ford and tell them a different return to work date and even when you supply the contrary documented information from your own physician with fax transmission showing they received it and documented copies from their very own on-site Ford Medical facility one flight up from labor relations, you get told they will not look at your documentation only that which Unicare inputs into their system. Ford and Unicare are in communication and they purposely do these kinds of things to make it a full time job to keep on top of while your ill and having medical issues that require you not to be at work, so that you will be so put out or physically unable to do so that you will give up and quit or miss a step so they can have action to take against you. Its a complete racket and absurd. Moral character is completely lacking from this company, along with Ford I might strongly add. I do not recommend now or ever having any dealings with either company if you are a person who has any moral character yourself because they only serve to try to destroy you and tear you down, not having any value for you only money is their end all. It amazes me that they are not slapped with continual discrimination suits,the benefits they offer are great and at a great price, but if you find yourself in need of implementing their use , they work against you. Its reprehensible. Truly disgusting the treatment not only I have dealt with but the thousands of employees my union has to fight for on a daily basis. We have over 7,000 employees. I hear the horror stories constantly. Bottom line , they Suck"
Commented on 2019-06-12 10:03:00 EST
"Had to go out on a short term disability due to illness that lasted five weeks. I didn't receive the medical documentation packet until my fourth week on sick leave. Upon sending in all the required medical documentation from both multiple ER visits as well as through my primary care physician, my entire claim was denied for no specified reasoning other than Unicare's company nurse claiming I should have been just fine to continue working despite being highly contagious for at least four of the five weeks I was on leave, and being treated through the fifth with narcotic pain medications for ongoing nerve damage to my face, neck and scalp. My salary was stopped immediately and my next pay period back to work I was a net zero o.oo, so far losing a total of over ten thousand dollars in pay and benefits coverage. Now facing eviction, vehicle repo, loss of custody of my three children... all based on Unicare's unwarranted decision to deny the claim despite having and providing all the required documents in a fast and complete time frame. My physician made multiple phone calls to my assigned Unicare rep as well on my behalf to no avail. Upon approaching my company HR about the issue, I was informed they are hands off when it comes to such claims and I would need to take it up with Unicare. Absolutely abhorrent and disgraceful insurance provider."
Commented on 2018-12-13 08:12:03 EST
"I'm writing this on behalf of my now deceased dad who worked for Ford. When he died, UniCARE allowed a fraudulent transfer of just under 20 grand in proceeds to his POA who end up stealing the proceeds. This ended up in the hands of legal counsel and UniCARE ended up settling for half the proceeds. Legal fees are coming out of that and I'm only getting half of the settlement. Beware of uniCARE life If you can just avoid having them, do it, just don't give them no money if you can just avoid it, they're a scam. They allow fraudulent transfers of life insurance proceeds and will actually pay out to the fraudster and ignore rightful beneficiaries to the point it could land in court"
Commented on 2018-11-15 17:47:56 EST
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