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United American Review

United American Company Overview

Customer Rating:
Rating: 2.052 Reviews United American has received an average of 2.0 stars out of 5 based on 52 user reviews.

Company History:
Established 1947, to offer insurance coverage to residents of Texas. Now sells nationwide, excluding New York...Read More

Lines of Insurance:
Health, Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

United American Satisfaction Survey

Overall, how satisfied are you, with United American?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for United American

Company Contact Info:
CEO   Vern D. Herbel
P.O. Box 8080
McKinney, TX 75070-8080
972-529-5085

United American Reviews and Customer Comments

"They lose your life insurance policy- repeatedly. Spend an hour to hour and a half on the phone while they try to find it. Most of the time they don't. When they do, they find one exists but can't give information or act in it. We have sent in 2 death certificates, obits, etc. And if they ever pay, it will be a miracle."
Commented on 2019-02-03 04:39:46 EST
"MedicareMedigap claims are filed automatically and paid promptly. I utilize an Annuity to automatically pay medicare approved expenses that are not covered by the Medigap plan. Utilizing this method, I have not had any issues since the policy inception over ten years."
Commented on 2018-06-14 10:30:46 EST
"Surrendered my policy on Feb. 06, 2018 and still have not received my check for the cash value of the policy. Seven weeks ago and still waiting. After surrendering the policy they still drafted my checking account for a premium payment. I stopped the bank draft and I have received two letters from the President of premium department asking for my premium payments. I called a month ago and tried to get my account settle and was giving the run around that they would send back my premium payment in three weeks and I finally got it, but have not received my cash value check. I am wondering by now if they are a scam and trying not to pay me."
Commented on 2018-03-29 12:52:59 EST
"I have an inpatient hospital policy. Sent in the paper work for my inpatient hospital stay and they wouldn't cover it because they claim it wasn't inpatient. The hospital bills plainly state that it is inpatient. This company needs a multi billion class action suit against them with all the other people like me."
Commented on 2013-11-17 22:17:29 EST
"This is a long term care policy that was taken out 12 years ago. We have had an awful nightmare from the beginning of using the home health part of this policy. The things they ask of you are totally unreasonable. They absolutely have no compassion or care for their policy holders."
Commented on 2013-05-08 09:23:46 EST
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