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United Fire & Casual Review

United Fire & Casual Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"I had a Business Liability Commercial Auto Insurance Policy with United Fire Casualty. Since I purchased my policy through an independent agent, United Fire Casualty would not provide any customer service. My agent would not respond to emails or phone calls to remove two vehicles from my policy, they also ignored my attempts to cancel all of my policies when I became frustrated with them. Again United Fire Casualty would provide me no help with this issue, but they took my money every month. After many, many calls to United Fire Casualty and threats of legal action, I was finally able to get my policy cancelled after I had already had a Geico policy in place for over a month and had sold two of the vehicles on my policy over two months prior. Even though I was completely current on my payments and should have received a refund, they have sent me to collections for additional premiums. I literally receive a call every day from an insurance collection agency who completely ignores my valid claims. Absolutely the worst experience I've ever had with a business of any kind, much less an insurance company."
Commented on 2016-06-21 11:58:25 EST
"they try to wear you down on what they will pay hoping that you will finally agree because of stress and headaches!"
Commented on 2009-06-04 10:22:50 EST
"when come to renew the policy they will come to collect down payment very next day. but when come to point. to pay our loss claim thy back up and come up with unknown reason to dispute to pay us back. recently we have claim for personal property for business on 3/29/2008. they have not come up with any decition. what they gona do at this time tois 4/21/2008"
Commented on 2008-04-21 09:54:37 EST
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