Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Universal American Financial Corp. Review

Universal American Financial Corp. Company Overview

Customer Rating:
Rating: 2.55 Reviews Universal American Financial Corp. has received an average of 2.5 stars out of 5 based on 5 user reviews.

Company History:
Universal American Financial Corp. is the holding company for the above-named insurance companies, specializing in the senior citizen healthcare market...Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Universal American Financial Corp. Satisfaction Survey

Overall, how satisfied are you, with Universal American Financial Corp.?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Universal American Financial Corp.

Company Contact Info:
CEO   Richard Barasch
6 International Drive
Rye Brook, NY 10573
914-934-8300

Universal American Financial Corp. Reviews and Customer Comments

"We attended a presentation put on by Generations Healthcare which is a subsidiary of Universal American and during that presentation were told that ALL diabetic testing equipment would be provided with NO copay as with medicare. After we had enrolled and our policy took effect we discovered that the blood glucose meter we needed would not be covered and would have to be purchased at our expense. We have tried repeatedly to get incorrect information that appears on our medical insurance ID cards corrected by phoning the customer service help number on the back of the card but find that the people who are there to assist you don't seem to be able to find our doctor on their list but we are able to find him on their list. We have been told a number of times that our "case manager" will contact us to help us get these problem fixed but we have heard nothing from any such person. We have spent hours on the phone trying to get these problems sorted out but have had no luck. I would not recommend this company Generations Healthcare to anyone looking for a Medicare Advantage HMO company. Their customer service is terrible."
Commented on 2014-01-11 09:05:40 EST
"They have very limited sites for you to get your auto repaired. The insurance adjuster missed some damage on the side of my car and when I brought it to their attention, it was not repaired."
Commented on 2009-05-02 04:49:01 EST
View All Comments
Read Reviews From Your State: