Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Unum Review

Unum Company Overview

Customer Rating:
Rating: 1.5112 Reviews Unum has received an average of 1.5 stars out of 5 based on 112 user reviews.

Company History:
Union Mutual was founded in Maine in 1848. In 1864 Union Mutual reinsured Chicago Mutual Life, making it the first American company to re-insure another business. Union Mutual changed its name to Unum in 1986 and merged with Colonial Life in 1993. In 1999 the UnumProvident Corporation was formed with the merging of Unum and Provident, and in 2007 UnumProvident changed its name to Unum Group. Unum Group has 3 main divisions: Colonial Life, Unum US, and Unum UK. In 2013 Unum was placed on Forbes list of Ameri..Read More

Lines of Insurance:
Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Unum Satisfaction Survey

Overall, how satisfied are you, with Unum?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Unum

Company Contact Info:
President/CEO   Thomas R. Watjen
1 Fountain Square
Chattanooga, TN 37402-1330
423-294-1011

Unum Reviews and Customer Comments

"UNUM should never be considered for benefits by anyone. They provide policies intended to protect injuredill employees in their most vulnerable time. However, through doctor harassment and bogus policy provisions they add additional insult to your injury. They sent a complete drunk to my home for an occupational visit and a month later with no call or notice discontinued my payments. Any company using UNUM as their short term or long term disability carrier should be ashamed and if they are not ashamed they are in cahoots with a joke of a company."
Commented on 2018-04-23 23:00:51 EST
"Purchased this 'whole life' policy for myself and my husband 30 years ago as my husband was a TWU Local 100 Member and employee of MABSTOA. Husband died 20 years ago and company paid life insurance claim readily. Continued my premium payments. My bad - did not realize that policycompany in intervening years was sold and whole life policies were converted to universal life policies and premiums just keep going up. I just got an invoice telling me that I have to pay them 954. now to keep my 78K universal life insurance policy AND up my monthly payments to 210month from the current 61month. What are they doing with the investments supporting this insurance How are they managing this pool that I now have to keep paying more and with surprise letters pay close to 1,000 now or lose a policy that I have had for 30 years Not nice and professionally not well managed. Bye Bye Unum Keep my 20 years of premiums."
Commented on 2017-12-24 10:58:17 EST
"Used the old 'fine print' routine to deny me short term disability payments. This company is the perfect example of why people dislike insurance companies in general."
Commented on 2017-11-15 22:02:42 EST
"This company is terrible"
Commented on 2017-09-02 14:57:30 EST
View All Comments
Read Reviews From Your State: