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Unum Review

Unum Company Overview

Customer Rating:
Rating: 1.5123 Reviews Unum has received an average of 1.5 stars out of 5 based on 123 user reviews.

Company History:
Union Mutual was founded in Maine in 1848. In 1864 Union Mutual reinsured Chicago Mutual Life, making it the first American company to re-insure another business. Union Mutual changed its name to Unum in 1986 and merged with Colonial Life in 1993. In 1999 the UnumProvident Corporation was formed with the merging of Unum and Provident, and in 2007 UnumProvident changed its name to Unum Group. Unum Group has 3 main divisions: Colonial Life, Unum US, and Unum UK. In 2013 Unum was placed on Forbes list of Ameri..Read More

Lines of Insurance:
Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Unum Satisfaction Survey

Overall, how satisfied are you, with Unum?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Unum

Company Contact Info:
President/CEO   Thomas R. Watjen
1 Fountain Square
Chattanooga, TN 37402-1330
423-294-1011

Unum Reviews and Customer Comments

"Im fighting Stage 4 cancer and am winning. I needed a major surgery requiring about two months to recover. My paperwork and my Cancer team submitted everything prior to the surgery. Unum has used every excuse in the books to delay payments. Between sending the employers forms to the wrong company to at first claiming after a full colon resection, I didnt need anytime off, to then claiming the doctor has demanded too much time off. By the time theyre done and finally pay my short term claim, Ill be back to work. This company is a total scam. I will be filing an official complaint with our insurance commissioner outlining their terrible business practices."
Commented on 2020-02-22 19:57:39 EST
"So many people gave bad reviews for unum but I'm an RN who went on LTD in Oct 2016 and have been getting 7000.00 a month since then as breaking my arm prevented me from doing my job, and was told since I went on LTD at 65 I may be on it until I'm 70 beyond retirement age I need to know if they are overpaying me as am afraid they'll tell me I have to pay them back for that."
Commented on 2020-01-28 08:01:34 EST
"Refused to release disability payments on time. They are now over 2 weeks behind, and are telling me that it might be another week before payment is released."
Commented on 2020-01-22 13:25:28 EST
"I don't want to throw around the word incompetent but it seems to fit. I have a very very serious spinal disorder, which complicates my daily life. And MEDICALLY TRAINED person that could read a mylogram would understand the seriousness and total gravity of the diagnosis. Nothing is as it was for me. I don't have the ability to work but things could have gone a different direction with some support, proper medication and therapy. I think people are better off with state disability not sure why this place exists other than to fleece corporate money."
Commented on 2020-01-11 23:57:14 EST
"If your an individual or a buisness owner looking for an insurance provider for Life aand Disability, Look elsewhere. The UNUM lost disability lawsuits nation wide as well as abroad speak for themselves. UNUM will fight for years trying Not to pay out on any benefits even with medical proof."
Commented on 2019-11-20 16:30:15 EST
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