Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Amica Insurance Review

Amica Insurance Company Overview

Customer Rating:
Rating: 3.5447 Reviews Amica Insurance has received an average of 3.5 stars out of 5 based on 447 user reviews.

Company History:
Founded in Rhode Island in 1907, the company opened its first branch office in 1941 then proceeded to add homeowners' insurance in 1956 and marine and personal excess liability insurance some years later. The company moved its headquarters to Lincoln in 1994. Amica has over 3,200 employees and 43 offices nationwide. The company is the oldest mutual insurer of automobiles in the U.S. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Amica Insurance Satisfaction Survey

Overall, how satisfied are you, with Amica Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Amica Insurance

Company Contact Info:
Chairman/President/CEO   Robert A. DiMuccio
100 Amica Way
Lincoln, RI 02865-1156
1-800-652-6422

Amica Insurance Reviews and Customer Comments

"Great company Was hit by an uninsured motorist and Amica made the process pain free, even allowing me to rent a vehicle similar to mine from company of my choice. Repairs were extensive and took 2 months to complete at a body shop I selected and Amica approved the use of OEM parts."
Commented on 2018-09-06 08:46:11 EST
"we had Amica for our Auto and home for 15-16 years. It was the company the previous owners had and our first home. Knowing nothing about insurance, we decided to stay with their company. After a straight wind storm with hail came through and damaged our roof. Our neighbors, 2 on one side and 3 on the other side, all had their damaged roofs replaced. The Amica adjuster came out and confirmed the hail damage but stated they wouldn't cover it because the shingles had been recalled. Something we knew nothing about and wouldn't have any way to know either. We escalated the claim and another supervisor came out and again said they still wouldn't cover the roof regardless if we had no way to know about the recall. Our neighbor had his roof done at the same time ours was done initially with the same shingles and his insurance co was replacing his roof. When I mentioned this to the adjuster I was told maybe I should have had THEIR insurance company I never filed a claim or had a late payment or anything with Amica until this event. I canceled my insurance with them immediately and would NEVER go back or recommend them to anyone."
Commented on 2017-11-15 05:23:02 EST
"Watch our for bait and switch on Homeowner's policy. We had a prior insurance company that used a company named Mueller to asses the cost to rebuild our home. They came back at 443K. Amica used the same company and because they applied a formula to Meuller's estimate they tried to force us to insure the home for 650K. When we complained, a manager took it down to 560K and when we wanted to insure it for 473K well above the Mueller estimate they refused to continue the inflation protection endorsement. They wanted an additional 385 to insure the home at their figures. I've reported them to the NH Department of Insurance - Beware of this company"
Commented on 2017-05-11 12:53:48 EST
"Amica has insured my personal automobiles since 2007, my home since 2012, my three rental properties since 2010, and my personal umbrella since 2011, and will continue to do so. In March 2014, I was involved in an automobile accident and seriously injured. In September 2014, I spoke with the supervising adjuster who was assigned to handle my possible claim for Underinsured Motorist Bodily Injury. In March 2016, I settled my claim for Bodily Injury with AAA for 500,000.00. In June 2016, I spoke with, and wrote, the supervising adjuster, indicating that I was presenting a claim for Underinsured Motorist Bodily Injury, and my belief that the value of my injuries, damages, and losses past, present and future sustained as a direct consequence of the March 2014 accident might exceed the amount of my Underinsured Motorist Bodily Injury coverage. In March 2017, I wrote to the supervising adjuster and demanded to settle my claim for Underinsured Motorist Bodily Injury for the 1,500,000.00 policy limit. In April 2017, the supervising adjuster called to inform me that Amica was able to accept my Underinsured Motorist Bodily Injury policy limits demand. I would like to thank Amica for its Mission Statement, always putting me first in this claim, and supervising adjuster for her exceptional customer service and professionalism at all times."
Commented on 2017-04-29 21:20:45 EST
View All Comments
Read Reviews From Your State: