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Amica Insurance Review

Amica Insurance Company Overview

Customer Rating:
Rating: 3.5451 Reviews Amica Insurance has received an average of 3.5 stars out of 5 based on 451 user reviews.

Company History:
Founded in Rhode Island in 1907, the company opened its first branch office in 1941 then proceeded to add homeowners' insurance in 1956 and marine and personal excess liability insurance some years later. The company moved its headquarters to Lincoln in 1994. Amica has over 3,200 employees and 43 offices nationwide. The company is the oldest mutual insurer of automobiles in the U.S. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Amica Insurance Satisfaction Survey

Overall, how satisfied are you, with Amica Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Amica Insurance

Company Contact Info:
Chairman/President/CEO   Robert A. DiMuccio
100 Amica Way
Lincoln, RI 02865-1156
1-800-652-6422

Amica Insurance Reviews and Customer Comments

"I was with Amica for over 25 years. They handled standard claims, e.g. car hit by a plow and no note left, just fine. However, they were horrible when someone scammed my daughter and tried to convince my her that she had tapped their car. Amica admitted that it was a scam and we took a photo of the car to show that there was absolutely no damage, but they refused to fight it. Told it that it wouldn't matter and thsn months later surcharged us. I felt they should push back against the scammer and her insurance company, but I guess why should they....they get more money with a surcharge. So much for loyalty to a long and loyal customer. We're not an Amica customer anymore."
Commented on 2019-03-14 19:10:42 EST
"Sales tactics very unprofessional and deceptive"
Commented on 2019-02-28 15:17:10 EST
"Great company Was hit by an uninsured motorist and Amica made the process pain free, even allowing me to rent a vehicle similar to mine from company of my choice. Repairs were extensive and took 2 months to complete at a body shop I selected and Amica approved the use of OEM parts."
Commented on 2018-09-06 08:46:11 EST
"we had Amica for our Auto and home for 15-16 years. It was the company the previous owners had and our first home. Knowing nothing about insurance, we decided to stay with their company. After a straight wind storm with hail came through and damaged our roof. Our neighbors, 2 on one side and 3 on the other side, all had their damaged roofs replaced. The Amica adjuster came out and confirmed the hail damage but stated they wouldn't cover it because the shingles had been recalled. Something we knew nothing about and wouldn't have any way to know either. We escalated the claim and another supervisor came out and again said they still wouldn't cover the roof regardless if we had no way to know about the recall. Our neighbor had his roof done at the same time ours was done initially with the same shingles and his insurance co was replacing his roof. When I mentioned this to the adjuster I was told maybe I should have had THEIR insurance company I never filed a claim or had a late payment or anything with Amica until this event. I canceled my insurance with them immediately and would NEVER go back or recommend them to anyone."
Commented on 2017-11-15 05:23:02 EST
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