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Amica Insurance Review

Amica Insurance Company Overview

Customer Rating:
Rating: 3.5452 Reviews Amica Insurance has received an average of 3.5 stars out of 5 based on 452 user reviews.

Company History:
Founded in Rhode Island in 1907, the company opened its first branch office in 1941 then proceeded to add homeowners' insurance in 1956 and marine and personal excess liability insurance some years later. The company moved its headquarters to Lincoln in 1994. Amica has over 3,200 employees and 43 offices nationwide. The company is the oldest mutual insurer of automobiles in the U.S. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Amica Insurance Satisfaction Survey

Overall, how satisfied are you, with Amica Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Amica Insurance

Company Contact Info:
Chairman/President/CEO   Robert A. DiMuccio
100 Amica Way
Lincoln, RI 02865-1156
1-800-652-6422

Amica Insurance Reviews and Customer Comments

"We were Amica customers for 17 years. Never filed any claims, just paid the bill and left things alone. Amica had insured the home from the people we bought it from as well. A straight wind storm came though damaging the roof of our home with wind and hail. My neighbor who had his roof replaced the same time we had ours done so that a bulk discount rate could be done got his roof replaced. Amica came out and said the shingles had been recalled and would not cover any of the damage. We didn't know about any recall and they couldn't provide us with any information about the recall they just said this type as he fiddled with a broken shingle. I asked for a supervisor to come out and when he did, I expressed my neighbor getting their roof and us not having any idea about any recall. His response, Guess you should have used their insurance company. They will take your money for sure. But when you need them...think again. We now have USAA and are very happy"
Commented on 2019-09-18 04:33:58 EST
"I was with Amica for over 25 years. They handled standard claims, e.g. car hit by a plow and no note left, just fine. However, they were horrible when someone scammed my daughter and tried to convince my her that she had tapped their car. Amica admitted that it was a scam and we took a photo of the car to show that there was absolutely no damage, but they refused to fight it. Told it that it wouldn't matter and thsn months later surcharged us. I felt they should push back against the scammer and her insurance company, but I guess why should they....they get more money with a surcharge. So much for loyalty to a long and loyal customer. We're not an Amica customer anymore."
Commented on 2019-03-14 19:10:42 EST
"Sales tactics very unprofessional and deceptive"
Commented on 2019-02-28 15:17:10 EST
"Great company Was hit by an uninsured motorist and Amica made the process pain free, even allowing me to rent a vehicle similar to mine from company of my choice. Repairs were extensive and took 2 months to complete at a body shop I selected and Amica approved the use of OEM parts."
Commented on 2018-09-06 08:46:11 EST
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