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Wausau Insurance Review

Wausau Insurance Company Overview

Customer Rating:
Rating: 2.09 Reviews Wausau Insurance has received an average of 2.0 stars out of 5 based on 9 user reviews.

Company History:
The Wausau Insurance Companies are part of the Boston based Liberty Mutual Group of companies. The lead Wausau company, Employers Insurance Company of Wausau was formed in 1911 to provide workers' compensation coverage which was then a newly approved Wisconsin benefit for workers. In 2002 a new corporate structure was put in place that made Employers Insurance Company of Wausau and 3 other companies subsidiaries of Liberty Mutual Group. ..Read More

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States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Wausau Insurance Satisfaction Survey

Overall, how satisfied are you, with Wausau Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
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    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Wausau Insurance

Company Contact Info:
Chairman   Edmund F. Kelly
2000 Westwood Drive
Wausau, WI 54402-8017
800-435-4401

Wausau Insurance Reviews and Customer Comments

"In the '70s and '80s I was a Sr Casualty Underwriter for Wausau Ins Co's. We were the gold standard in workers comp, and claimants, attorneys and judges alike said we were the fairest and most responsive company in the industry. Given the shallow, sarcastic Liberty Mutual ads that bombard the TV nowdays, it appears that their flippant, not care attitude has rubbed off on Wausau Ins since their acquisition. Shame."
Commented on 2017-06-04 13:29:00 EST
"very slow at handling claims do not return calls believe they try to make you feel somewhat guilty for even filing"
Commented on 2015-07-11 03:20:13 EST
"slowand they treat you like your a crookfor asking for what is yours"
Commented on 2012-08-16 13:27:10 EST
"I was injured at work two years ago. If your employer uses this workmans comp company i would suggest hiring a lawyer RIGHT away. It took three months before I received my first check. They have held my medications for two weeks. They also sent a private investigator to spy on me. All of this happened before I hired a lawyer. I definitely recommend you hire a workmans comp lawyer right away!"
Commented on 2009-09-28 15:43:58 EST
"Wausau insurance has to be the slowest in paying work comp claims. I submit the bills via fax (per their instruction)it takes upwards to 6 months to a year to get a claim paid. If it were up to me I definitely would not renew our work comp insurance w/this company."
Commented on 2008-09-02 10:17:10 EST
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