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Wellington Review

Wellington Company Overview

Customer Rating:
Rating: 1.026 Reviews Wellington has received an average of 1.0 stars out of 5 based on 26 user reviews.

Company History:
Wellington Insurance Company is based in Texas. Its ultimate parent Frontier Consolidated Corporation provides property and casualty insurance and related services through a subsidiary general agency and several other subsidiaries. Wellington Insurance sells primarily homeowner's insurance. It is licensed in Oklahoma and Texas, but direct premium writings in 2005 came entirely from Texas. In 2006, Wellington introduced an additional product (a non-standard auto insurance policy) in Texas. Sales are con..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

Wellington Satisfaction Survey

Overall, how satisfied are you, with Wellington?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Wellington

Company Contact Info:
President   William E. Geer
6801 Calmont Avenue
Fort Worth, TX 76116

Wellington Reviews and Customer Comments

"My home was broken into on 11117 and burglarized. I have damage to my home, property, jewelry, and guns stolen to the amount of 146K. I've been fighting with Wellington adjusters to receive my payment. So far they have sent me a check for 1600 to cover the replacement of my flooring ONLY That doesn't even cover the cost for ONE ROOM Besides not returning any of my calls, they keep requesting the same documentation pictures, receipts of purchase, etc. of ownership of the things stolen over and over again. Each time saying that isn't good enough for proof of ownership. So now they have refused ANY communication with me since 32818. I'm filing formal complaints with TX Dept of Insurance, TX Insurance Commissioner, BBB, my Senator Representative. THIS COMPANY IS A FRAUD Also, the agency that sold me the policy, XXXXX XXXX owner, refuses to do anything to help Don't use his company either. Both are out of Ft Worth, TX. AVOID AT ALL COST"
Commented on 2018-04-22 11:57:56 EST
"Rude unkowlegable adjusters"
Commented on 2018-01-20 08:37:45 EST
"Hurricane Harvey Unable to get anyone to return calls after 2 months still have nothing from them"
Commented on 2017-11-05 08:22:25 EST
"This is the WORST insurance company out there. I have had a policy with them for 7 years and never had any problem since I never had to file a claim. The recent Hurricane Harvey had damaged my roof and I had to file a claim. They sent an inspector out and said he will submit the paperwork for the roof and floor to be replaced, then I was contacted by their representative stating that the settlement amount with deductible ALREADY TAKEN OUT is 9,210.96 and I should be receiving a letter in the mail detailing all the numbers and estimates. 2 Weeks later, I received a check in the mail of 3,100 WITH NO letter explaining why the amount is so much different from what their representative initially told me. I called 10 times and left numerous messages for the person without any call back. Finally, I called their main line and was told that my claim has been CLOSED since Sept. 15 and CAN NOT disclose any further information. WHAT This company is the BIGGEST SCAM DO NOT BUY FROM THEM."
Commented on 2017-10-16 13:57:56 EST
"Harvey destroyed my home. I was sent a letter saying a certain person would be out.storm end of Aug. I had to call only to be told no one would be out they only cover fire and beside FEMA WOULD BE OUT. Why am I paying them if they do not cover anything. CROOKS. I am disabled and on SS AND I feel these people are stealing."
Commented on 2017-09-14 09:49:43 EST
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