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West Bend Mutual Review

West Bend Mutual Company Overview

Customer Rating:
Rating: 2.054 Reviews West Bend Mutual has received an average of 2.0 stars out of 5 based on 54 user reviews.

Company History:
Founded 1894, serving six Midwestern states...Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

West Bend Mutual Satisfaction Survey

Overall, how satisfied are you, with West Bend Mutual?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for West Bend Mutual

Company Contact Info:
CEO   Sheryl Christenson
1900 S. 18th Avenue
West Bend, WI 53095

West Bend Mutual Reviews and Customer Comments

"Absolutely criminal what they get away with. They Charge you a premium for an average vehicle of that age. But then when some one steals or attempts to steal it and damages it they want to tell you it is worth less then one quarter of what it is going to cost to replace it. but wait you paid for insurance for just this reason to replace or fix damage to your car. If you have experienced similar make sure you Call Madison Wisconsin capital and talk to the insurance commissioner and get the appropriate paper's to file your complaint. They will help resolve."
Commented on 2019-01-09 16:56:35 EST
"They are against specific dog breeds. Had my policy cancelled because of a Mastador. Had dog 7 years and they cancel me."
Commented on 2018-08-24 00:37:03 EST
"When you have a first party claim, West Bend will treat you with condescension, disrespect and enmity. Worst insurance carrier ever."
Commented on 2017-10-04 11:21:18 EST
"stay away"
Commented on 2017-09-18 23:59:32 EST
"Great until you have a claim. They are not letting us talk with the claims department anymore because we have used up too much time and resources and now I must talk with the securities department. We have been yelled at and told they don't need our business. Run far away."
Commented on 2016-06-03 15:39:19 EST
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