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West Coast Life Review

West Coast Life Company Overview

Customer Rating:
Rating: 3.018 Reviews West Coast Life has received an average of 3.0 stars out of 5 based on 18 user reviews.

Company History:
Founded 1906 in San Francisco, just 16 days before the great earthquake and fire. Within two weeks, business had resumed, including an offer to the City for the first reconstruction loan to rebuild. By the end of 1906, the company reported over $1,000,000 of life insurance in force and over $225,000 in assets...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

West Coast Life Satisfaction Survey

Overall, how satisfied are you, with West Coast Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for West Coast Life

Company Contact Info:
President   Douglas K. Adam
343 Sansome Street
San Francisco, CA 94104
415-591-8200

West Coast Life Reviews and Customer Comments

"in a lawsuit now"
Commented on 2017-07-09 20:30:05 EST
"Bait and switch tactics. Unethical premium structure. Caveat Emptor especially if you are a senior citizen"
Commented on 2012-01-29 10:54:47 EST
"West Coast Life Insurance has really bad complaint records. They do not pay legitimate claims. Just look at their complaint records in California. They were ranked 37th in 2009 by the State of California. The Better Business Bureau in San Francisco gave them a rating of "F"."
Commented on 2011-03-31 08:31:22 EST
"This company is terrible. They cheat and lie about everything. Look at their BBB rating. For 2011 the received an F. They have been around since the early 2900s and think they don[t have to provide service, equity, or payment of benefits. Stay away from them. They do not care."
Commented on 2011-02-10 04:24:04 EST
"The customer service department does not appear to be very responsive and provided the wrong information as to which forms to file and how to fill them out. The result is that it took three tries (wrong forms) and three months (slow or no response) to do a simple change of beneficiaries. Then, the manager in the customer service department seemed to imply that they had done everything right... "
Commented on 2010-09-21 13:21:57 EST
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