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Western Mutal Review

Western Mutal Company Overview

Customer Rating:
Rating: 2.552 Reviews Western Mutal has received an average of 2.5 stars out of 5 based on 52 user reviews.

Company History:
The Western Mutual Insurance Group includes Western Mutual Insurance Company, Western Mutual Property Insurance Company (which operates in Nevada, New Mexico and Utah) and Residence Mutual Insurance Company. All three companies write homeowners, fire and earthquake coverages, primarily to preferred risks. The group of companies traces its origins to 2 county mutual fire insurance companies incorporated in California in the 1940s. The group writes homeowners (90% of 2005 premium), dwelling fire (2.7%), all..Read More

Lines of Insurance:
Homeowners

States licensed to sell insurance in:
AZ, CA, CO, NV, NM, TX, UT

Western Mutal Satisfaction Survey

Overall, how satisfied are you, with Western Mutal?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Western Mutal

Company Contact Info:
President   Joe Crail
P.O. Box 19626
Irvine, CA 92623-9626
949-724-9402

Western Mutal Reviews and Customer Comments

"refused to pay claim for water damage caused by toilet leak"
Commented on 2016-07-25 15:01:49 EST
"Been with this company for 15 years - had a slab leak - claim process was nightmare - slow-pace and stressful - agent barely responsive - that's what you get in return for years of on-time premium payment. They suck Run away"
Commented on 2014-10-15 12:51:56 EST
"This insurance has caused us stress and hardship. don't think western mutual home insurance will come safe the day. you will have to go through hell to get this insurance to spilt up money to pay for your lost or stolen items. western mutual home insurance need to go out of business you are just taking people money and when they need you your not available and cant pay. "
Commented on 2014-03-05 19:53:39 EST
"Been with them 15 years. Don't plan on seeing a real person phone calls not returned. They prefer to do business by email/online. Once they tell you they are through with you that's it - no returned calls no returned email nothing. 15 years and 10's of thousands of dollars to them doesn't even get you the time of day let alone an explanation of why your cancelled or denied. As others have said - you get what you pay for. Make sure you know WHAT is insured WHAT the limits are for EVERY item or you may find yourself dramatically under-insured."
Commented on 2014-01-13 14:25:17 EST
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