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Western Southern Life Review

Western Southern Life Company Overview

Customer Rating:
Rating: 2.092 Reviews Western Southern Life has received an average of 2.0 stars out of 5 based on 92 user reviews.

Company History:
The Western and Southern Life Insurance Company was founded in 1888. This Ohio based insurer is the lead company of a group of life insurance companies that have operated since 2000 under a mutual insurance holding company structure as the Western & Southern Financial Group. Historically, Western and Southern Life has focused on providing individual insurance products to the middle income and small business markets. Today Western & Southern Financial, through its subsidiaries, offers a variety of life in..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability

States licensed to sell insurance in:
AL, AZ, AR, CA, CO, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WV, WI, WY

Western Southern Life Satisfaction Survey

Overall, how satisfied are you, with Western Southern Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Western Southern Life

Company Contact Info:
Chairman   John F. Barrett
400 Broadway
Cinncinnati, OH 45202
513-629-1800

Western Southern Life Reviews and Customer Comments

"I tried to talk to someone about my policy and never got a response so i called two days later at still no response,tried a third time a week later and the same I'm changing my beneficiary and call and still no response, left my name a number"
Commented on 2018-07-09 14:19:45 EST
"This company is out to keep its profits. It delays making changes to policies, takes long amounts of time to log in mail and send forms, and requires the customer to talk to one customer service representative after the other with each one giving different answers. Please don't insure with this company. It will use every trick in the book to delay your payment or have you so frustrated you will want to forget about collecting your money. Please contact your state Department of Insurance to get WS to have to respond to your paperwork requests timely. This company will delay, delay, delay."
Commented on 2018-05-01 16:21:34 EST
"Had life insurance with Western and Southern since 1965 for 25,000 on x-spouse, Divorced for several years but maintained insurance payments. X-Spouse died in Nov 2017 and have been getting the run around since but no payment. All I get are lies and promises over a 25000.00 policy that I paid on for over 57 years. What a shame"
Commented on 2018-04-20 10:59:56 EST
"They are out for themselves, not the customer. Find a different life insurance company. Their customer service is the worst youll ever experience"
Commented on 2018-03-13 08:22:14 EST
"I would NOT get life insurance or any other type of insurance through this company they are LIARS. I wouldn't even get life insurance for my Dog through them if I could"
Commented on 2017-12-08 15:22:22 EST
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