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Windsor Review

Windsor Company Overview

Customer Rating:
Rating: 1.515 Reviews Windsor has received an average of 1.5 stars out of 5 based on 15 user reviews.

Company History:
The Windsor-Mount Joy Mutual Insurance Company is the successor to 2 Pennsylvania based insurers both founded in the 1840s and merged in 1963. Subsequent transactions incorporated an Eastern Shore Virginia insurer and 2 additional Pennsylvania companies into the present organization. The businesses in which the company engages are primarily niche product lines which include seasonal dwelling coverages, ocean marine and manufactured housing insurance products. The primary area served is the Mid-Atlantic s..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

Windsor Satisfaction Survey

Overall, how satisfied are you, with Windsor?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Windsor

Company Contact Info:
CEO   Michael R. Klinefelter
21 West Main Street
Ephrata, PA 17522

Windsor Reviews and Customer Comments

"I have paid the company premiums for 25 years, since 1992, and processed my first claim. They denied the claim, paid nothing, and dropped my insurance. What a horrible company. Such a scam."
Commented on 2017-02-24 15:28:23 EST
"these will screw you in a heart beat"
Commented on 2015-02-16 20:22:54 EST
"We and thousands of others in our area had damages to our homes from a severe hailstorm. I had been with Windsor-Mount Joy insurance for many many years and not had any previous claims. I called the agent and told them that because of the high volume of work our roofer would not be there within the six months time frame. They denied I ever called because the woman quit the company and would not pay the claim. I did not want to get any fly-by-night outfit in to do our roof so I wanted to wait the six months for someone reputable to do it. Four years later other insurance companies paid the claims for their customers who had to wait but Windsor was the only one who our contractor said would not pay even within the year. Stay away from this company They will gladly take your premiums but will not be there for you when you need them. "
Commented on 2014-08-22 12:33:15 EST
"Great at taking premiums and other fees but will invoke any technicality no matter how small to avoid paying claims. Beware "
Commented on 2014-06-03 10:02:41 EST
"Windsor kept their promise and provided the coverage I needed at a time when I needed it most."
Commented on 2014-03-12 13:41:54 EST
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