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Zurich North America Review

Zurich North America Company Overview

Customer Rating:
Rating: 2.543 Reviews Zurich North America has received an average of 2.5 stars out of 5 based on 43 user reviews.

Company History:
Zurich in North America is a group of companies ultimately controlled by the parent stockholder-owned company, Zurich Financial Services, of Switzerland -- which was founded in 1872. Zurich U.S., a New York based property and casualty company, is the lead U.S. insurance company of Zurich in North America. It operates (together with more than 15 insurance subsidiaries) through its holding company parent (Zurich Holding Company of America, Inc.) in Schaumberg, Illinois. Zurich U.S. has about 9,200 employees..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Zurich North America Satisfaction Survey

Overall, how satisfied are you, with Zurich North America?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Zurich North America

Company Contact Info:
Chairman   Manfred Gentz
Zurich Towers, 1400 American Lane
Schaumburg, IL 60196-1056
847-605-6000

Zurich North America Reviews and Customer Comments

"Very poor communication slow payments."
Commented on 2014-11-06 10:13:07 EST
"After market parts used do to age of vehicle. this should not matter if O.E.M.parts were damaged.Your company may save money that waybut at trade time we loose.How fair is that"
Commented on 2014-03-10 06:10:11 EST
"Worst company ever Terrible horrible disgusting customer service Agents adjusters and everyone that works there are highly incompetent rude uneducated and extremely unprofessional. The absolute worst company I have ever had to deal with"
Commented on 2012-05-30 00:28:23 EST
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