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Zurich North America Review

Zurich North America Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Very poor communication slow payments."
Commented on 2014-11-06 12:13:07 EST
"After market parts used do to age of vehicle. this should not matter if O.E.M.parts were damaged.Your company may save money that waybut at trade time we loose.How fair is that"
Commented on 2014-03-10 08:10:11 EST
"Worst company ever Terrible horrible disgusting customer service Agents adjusters and everyone that works there are highly incompetent rude uneducated and extremely unprofessional. The absolute worst company I have ever had to deal with"
Commented on 2012-05-30 02:28:23 EST
"Run away. it was over a month since minor accident till I got the car fixed. Nobody calls you back. You have to chase adjuster. You have to fight for everything like a rental car."
Commented on 2012-02-10 07:44:22 EST
"They do not return phone calls or emails. I have been without a vehicle for over 3 weeks.Worst part of it all I was hit by someone that ran a stop sign Let me not pay my insurance for 3 weeks and see what happens. Disgusting to say the least"
Commented on 2012-01-26 18:36:23 EST
"RUN dont walk"
Commented on 2012-01-21 10:17:00 EST
"Terrible insurance company I had to go through them for workmans comp and these people are as bad as lawyers and collection agency workers. Highly unprofessional constantly screwed up my disability checks and they dont give one cent about you or your needs. If your work has them for workmens comp insurance and you get injured you might as well get an attorney right away."
Commented on 2011-12-07 13:54:25 EST
"The best on the planet. Claims were handled seamlessly and very quickly. Professional claims adjusters very knowledgeable helpful and courteous. As good as it gets for any insurance co."
Commented on 2011-06-12 20:57:05 EST
"Very unprofessional Customer Service and incompetent Service employee who do not give you honest answers. They keep deferring decisions"
Commented on 2011-01-17 14:15:12 EST
"Zurich NA has been leading me on and not taking care of my current claim."
Commented on 2011-01-08 14:11:12 EST
"Incompetent, un-professional, and argumentative. You will need to take 2 weeks from work in order to devote all of your time to following up on the claim."
Commented on 2010-04-20 13:25:21 EST
"This is a foreign based corporation practicing the lowest form of ethical standards. They violate every possible standard of good faith, they hire adjusters who are ill mannered, poorly educated, poor listeners, not above illegal actions and all around representative of the lowest form of scum in this business. The real question is why are they allowed to operate in the US?"
Commented on 2008-08-06 12:56:38 EST
"Horrible co.!"
Commented on 2008-03-15 20:01:43 EST
"Reluctant to honor workman's comp claim - argumentative and confrontational insurance agent - does not return calls in a timely manner (of the insured, medical staff nor of the lawyer) and is rude and aggressive to the medical staff. Delayed approval of treatment and therapy to the detriment of the medical condition of the insured. Failed to honor the order of the Workman's Comp Commission -"
Commented on 2007-05-17 20:49:15 EST
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