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American Progressive Life & Health Insurance Review

American Progressive Life & Health Insurance Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Can not get in tourch with Constitution Life"
Commented on 2019-11-05 14:01:48 EST
"I turned in a cancer policy one year ago and it's still being reviewed. I have been getting the runaround from customer service and never receive any calls back, as promised. I tell everyone I know that this company is the worst insurance co and to not use them. I guess I'll have to die and then my children will have to continue to call for me. In the meantime., I'm still paying my premiums and these creeps are making money on the interest The worst company, EVER"
Commented on 2018-10-23 14:31:10 EST
"My 91 year old sister has long term home care and nursing home ins. We have been turned down twice by this company. She uses a walker all the time and can not care for herself. She is now in an assisted living facility and they still refuse to pay. She has payed on this for 20 years. This company rips off senior citizens."
Commented on 2018-10-01 17:04:24 EST
"These people are Criminals... The entire company management should be in prison for Insurance Fraud. Go ANYWHERE else for all your insurance needs - American Progressive should have had their license pulled years ago - how many public officials have they paid off to keep their license GO ANYWHERE ELSE - THIS COMPANY IS CRAP"
Commented on 2018-04-24 15:56:49 EST
"Still getting the runaround, 2 months after funeral."
Commented on 2017-12-20 08:28:07 EST
"This insurance company rips off the elderly. Charges them very high premiums. My grandfather has paid more than double his policy. They wont even give the funeral home any information. Saying its a 3-5 day review, when you have a funeral planned in 3-4 days. How can you call ahead of time if you dont know when someone is goung to pass away. They are not sympathetic to anyone needs especially at such a difficult time. They need to be out of business. Very unprofessional"
Commented on 2017-08-22 08:15:49 EST
"My mother has had a home care policy in effect and in good standing since 1990. Over the course of the past 18 months they have never paid an invoice from our home Care Agency on time. As a matter of fact they are currently in excess of 90 days past due. Our home care agency is threatening to remove her care givers due to a history of non-payment and extremely late payments. American Progressive are CRIMINALS preying on their elderly policy holders. Get your insurance elsewhere - don't trust American Progressive"
Commented on 2017-07-08 08:34:33 EST
"Unable to make a claim for my mother's long care disability because NOBODY could answer my questions. They put me through 6 yes, SIX different people in one call while my mother was ill. I called repeatedly and asked for managers but everyone said they could not reach their manager and one even told me she didn't know who her manager was My mother paid them $285 a month for years thinking that as she got older she would have the financial portection she needed. My mother died 6 weeks after my first attempt to get help from the fraudulent company. I was never able to put in a claim. On my last call to them they told me that they NEVER spoke tome yet, they sent me a letter saying that they had received my Power Of Attorney as requested. I haave tried to communicate with this company after my mothers death and still nobody will talk about the problems they refused to resolve. Going public with this BS."
Commented on 2015-06-26 09:27:10 EST
"Bluecross Will Get Crossed Out"
Commented on 2012-01-28 12:18:08 EST
"As far as I am concerned this insurance is bogas. I opted for the discount dental plan and not one dentist that I called even heard of American Progressive Life and Health Company. I feel like I have been used and taken advantage of. I am going to try and find someway to get my money back by filing a claim with the Better Business Bureau against them."
Commented on 2011-08-31 11:01:33 EST
"This company is awful and they are liars. I think they should be put out of business. I would not recommend them to anyone."
Commented on 2011-05-10 20:37:22 EST
"I found that when I reached costomer service and I couldnt understand them, I asked to speak to someone that spoke english and they immediately transfered me to a very helpful young lady. I was very satisfied"
Commented on 2009-07-29 05:33:31 EST
"you can't speak with anyone in this country,(the US ) if you have a problem! Thus it dosen't get resolved! "
Commented on 2009-01-28 09:42:26 EST
"When I was first accepted as a customer of American Progressive it was for a Medicare Supplimental insurance. At that time I paid zero dollars and this was in 2007. In 2008 they applied a $33 dollar a month premium. Now I have received the 2009 premium information and they are raising the $33 dollar a month premium to $49 dollars a month, a 48.5% increase! This increase because I live in Delaware County, New York State. There are 26 counties in New York State that will pay ZERO dollars, 15 counties that will pay $29 dollars a month, 6 counties that will pay $49 dollars a month, 1 county that will pay $69 dollars a month and 13 counties that will pay $99 dollars a month. How can increases of almost 50% in one year be legal?"
Commented on 2008-11-10 04:44:56 EST
"customer service number is answered in the philipenes and they just tell you what you want to here. they have been taking out money and they are not supposed to and we cant get them to stop. keep telling us they will tell billing and nothing happens. no direct number to billing. company sucks"
Commented on 2008-09-12 08:46:01 EST
"They only pay what they feel like. If it gets too much they cancel."
Commented on 2008-05-29 10:03:52 EST
"more direct contact with the client if a problem arises. And continued coverage during evaluation periods, especially older people."
Commented on 2007-10-17 13:44:05 EST
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