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Thrivent Financial Review

Thrivent Financial Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Have overfunded our policies for years. Wanted to withdraw the cash we had in our policies. I can withdraw all of mine with no penalty or additional premium charge on my 500,000.00 My husband was told his 500,000.00 would be reduced to 375.00.00 maintaining the same premium cost per year if he withdraws 125,000.00 of his interest free cash from his. He has been rated standard up until this year. Had know idea you could lose all your savings at the drop of a dime with this company. This was our savings plan. Where can we go to appeal their decision"
Commented on 2018-10-07 07:43:44 EST
"I am 53 years old. My parents purchased a life insurance for me and paid the premiums including the disability options for the first 25 years. I took over the premiums when I turned 25 and continued to pay the premiums with the disability options. Social Security Disability has May 2017 as the start date of my disability with disability payments of less than 600 a month starting in November 2017. It was impossible to continue to make my Thrivent life insurance premiums so I contacted my agent about the disability waiver for premiums. After getting no where by phone or email, I meet with my Thrivent agent in person to inquire about the premium waiver due to disability. The meeting with both agents from the local office became a sales pitch for additional insurance for my kids and their services as financial advisors. When my agent realized I was not going to purchase any additional insurance or use him as my financial advisor, he turned to the other agent describing some of my ex husbands business scams eluding to the fact that I knowingly participated. I was confused and surprised by his unprofessional comments attributing some of my ex husband less than honest business dealings to me. My agent had worked at the same bank where my ex husband had accounts and obviously knows more about these scams than I do. I resolved not to waste my time meeting with him again. I was deeply hurt by the slanderous comments made by my local agent. Despite continued requests to him for disability info, I received no disability paperwork. I finally wrote to Thrivent Headquarters to request disability waiver paperwork. I filled out this disability paperwork and sent it in. Two days later I received the same disability paperwork from my agent. I was greatly disappointed and hurt by the treatment from my local agent but my disappointment grew when dealing with the Senior Claims Examiner, XXXXX. After speaking with her, I learned Thrivent Financial would not be honoring the disability waiver for my life insurance premium for multiple reasons. It depends on how you are listed on your tax return, when you first or last went in to have your disability identified before your SS Disability date,......She suggested I provide more details while answering none of my questions. I realized it was like being in court with my ex husband and his lawyers, the more info I provided the more fuel I provided for their next attack. The more info I gave her the more reasons she would have for my denial. I discussed this with a friend and they read me some of the reviews from the site. I immediatelyI called my parents who have a lot of money invested with Thrivent. I told them how I could not make the payments and was cancelling my policy. I felt bad and my parents offered to make the premiums for me. I told my mom, No, why continue to give any money to an organization that does not honor their agreement. I told my mom to move their money and my mom replied, Our agent told us if we move our money it will be counted as income and we would owe taxes. Odd, their agent had already advised them not to move their money elsewhere. Apparently my mom was disappointed with her Thrivent long term care policy she had purchased 20 years prior when she tried to make a claim a few months ago. She contacted her agent who has done nothing to resolve her claim but during this conversation he advised her to keep her money with him to avoid paying taxes. My reply, Of course that's what your agent said. Move your money now. There is silver lining. I am legally blind so paperwork while not impossible is difficult. So the next time the IRS contacts me about my ex husband's finances, I will give them the name of my Thrivent agent. Could the extremely satisfied shown above be those who have never filed a claim"
Commented on 2018-02-22 10:07:42 EST
"I would never advise anyone to do business with Thrivent. Have had a LTC policy since '98 when it was Luthern Brotherhood. The salesman was not upfront about many things, just wanted sell policies and when customers ran out at our church, he changed churches. It was like pulling teeth to get any satisfaction from their customer service people. why have a long term care policy if you have to pay for 90 days care before they even consider help. You might as well kiss your money good by. Out of 170,000 fund, my husband only used 6,000 because of their intransgence. They write the restrictions to benefit them, not the customer.Do research"
Commented on 2018-02-06 14:28:53 EST
"My parents invested over 500,000.00 in Annuities, Long Term Care Insurance, and Life Insurance. I am waiting for a claim benefit on my parent's Long Term Care Insurance for over 5 months. I received a letter 3 months ago stating that the claim would be paid but since that time I've been getting the run around. Previously, I had several issues with this company that took hundreds of hours of my time to resolve. One of the worst companies I've ever done business with... incredibly inefficient, poorly managed, and unethical. I called the local sales rep three weeks ago and she told me that my issues are warranted and she agrees with me 100%. She told me that she would talk to the right people and make sure that I am taken care of. She promised to call me back in a couple of days. I sent her an email last week and she still hasn't called me back. Three weeks waiting for a call back. This is not how I take care of my clients."
Commented on 2017-10-30 19:36:43 EST
"I always thought Thrivent would be an outstanding company to look out for their policyholders. My mistake. My experience has been that you are the enemy. Regardless of a legitimate claim. Regardless thatvyiu have or had multiple policies. Regardless whether the family invested for 40 plus years with their company and the original AAL. Regardless that they and their whole company mission falsely pertains to their Christian foundation. Forget about it. 22 years of paying for a policy to find that Thrivent deems anyone that makes a claim is the enemy. A constant battle with claims people to resolve simple straightforward issues. This company works harder to deny benefits than they do to resolve a problem. I'm so disgusted with the attitude that prevails throughout their claims department. They must have a motto board somewhere that says We shall fight anyone who disagrees with our policy'No Claim is paid before dragging the policyholder through hell and back'. Again if this company work for the policyholder as hard as they do to deny benefits , then I'd give them 5 stars."
Commented on 2017-05-26 14:04:54 EST
"My Father has had a long term care Policy for 30 years which was originally bought with Lutheran Brotherhood but bought out by Thrivent. He now is in assisted living, needs help with his daily needs of showering, changing bandages on open sores and can only get around with a walker and that's not very good either. I applied for the monthly benefits for him and basically was told unless he doesn't know his name or loses a limb, he cannot receive any benefits from this plan. This is a total SCAM and Thrivent should be ashamed I am in the process of transferring all his investments with Thrivent out of there and into another company that we can trust."
Commented on 2017-04-18 09:42:36 EST
"Scams...nothing but lies SCAMS"
Commented on 2017-03-03 10:38:43 EST
"My parents have life insurance, annuities, and long term care insurance with Thrivent Financial. Their relationship with Thrivent started over 30 years ago. After my father passed away the Thrivent Sales Representative met with my mother, myself, and my husband. We needed to transfer money from an annuity account into a money market fund. My mother had dementia and I asked the sales representative to meet with my mother and I for signatures. He intentionally went to my mother's home and had her sign papers on her own without my consent. She signed paperwork that put 2,000 in commissions in the sales reps pocket. When I called to confront him he said, I don't sit at your mother's kitchen table for free. Does this sound like a comment made by a man who is a Christian working for a non profit Thrivent is a big insurance conglomerate... and they have one goal in mind which is to take us much money from you as possible. I could write a book about the negative experiences I've had with this company. The example I gave is just one of the many issues I've had to deal with. Disappointing and reprehensible"
Commented on 2017-02-24 18:03:30 EST
"First of all I'm not a insurance company or employee. I have investments, life insurance, and disability insurance with Thrivent. I have been with Thrivent for many years and trusted them. when I became disabled a year ago and could not work I filed my private disability insurance along with my SSDI. After 7 months of waiting my SSDI was approved the 1st time, Still waiting and expecting my private disability insurance to be approved by Thrivent I received a letter from them with a denial stating I could still work according to all the medical records supplied. I supplied letters from my primary doctor and the specialists treating me stating I was disabled and could not work, I sent an e-mail to Thrivent letting them know of my approval for my SSDI and I got a letter back from them stating that there standards for approval are much higher then the Federal Gov. I followed all there requirements supplied all records never had to be evaluated by Thrivent's doctor. They just flat denied my claim with a stupid excuse. I have been working with a attorney on this claim to try and settle it. Thrivent has been stalling them every step of the way. THIS DISABILITY POLICY IS A SCAMM. They never had any attention on paying out benefits. They communicated during the process with useless letters telling me nothing about my case. and short to the point e-mails telling me nothing. I have had to put out thousands of dollars in attorney fee's and thousands of dollars in medical treatment fee's for out of network doctors. If I don't qualify for there disability benefits I don't think anyone can. I DIDNT KNOW IT WAS ME AGIANST THRIVENT INSURANCE, THAT IS HOW THEY MAKE YOU FEEL. Don't use this company they hide behind the cross."
Commented on 2017-01-17 07:56:55 EST
"Apparently most of the comments on this site are written by competitors because this company consistently receives high ratings. I have had the same two agents for ten years and meet with them regularly. They offer good solid advice and I am confident in them. By the way, the company changed it's name at least two years ago. If you did your research, you would know this."
Commented on 2016-08-17 18:28:00 EST
"We have had a policy with Thrivent for 30 years, due to the cost of insurance we've had to reduce the benefit amount. We have just been told this policy will be used up in 3 years. We feel the agent took our money andd ran, once we invested and rewrote our policy we did not see him anymore. We are casing in now while we can still get anything. We were mislead by the agent and now have nothing. Avoid this company, they only want the commission and do not take care of you."
Commented on 2016-07-22 10:48:06 EST
"Great company, great customer service, and great people"
Commented on 2016-06-22 06:50:34 EST
"I would avoid this company at all costs. They may claim to be faith based but it's all for show and money, yours and how much they can get."
Commented on 2016-06-21 20:39:10 EST
"What the Thriven folks do not tell you is if a nursing home does not have a place for your loved one, you are SOL, so what good is long term care if no nursing home will accept you Pretty nifty for Thriven to collect all the money and walk away. Plus when the policy was sold to my parents over 25 years ago, most people were hospitalized for a much longer period of time, e.g., 30 days but Obama Care changed all that. Hospitals move you put within five days if they think you are not improving. They do not care about the health of the patient - only a numbers game about getting as many people in and out of a hospital as quickly as possible. We experienced this first hand without dad Hospital treated him poorly, no rest home would except him,so we went to Hospice - so much more humane treatment than the hospital and horror stories of neglected loved ones in nursing homes. However hospice is not covered by Thriven -- when pressed they will consider reimbursement after the 30th day What a joke as Hospice care is typically short term of a couple of weeks, or less or slightly more How calculating and unfeeling Thriven is. Elderly are treated so poorly in today's society and it is so sad how these bigLTCI companies prey on the elderly So very sad. A SD family who has been through it and is appalled by Thriven June 2016"
Commented on 2016-06-21 03:17:01 EST
"Do not put any money with this company. We have been told half truths and lies repeatedly and are now paying the price. signed electronically so everything is verbal. Big big mistake. "
Commented on 2016-04-22 07:03:51 EST
"Very good company, but do not be fooled...it is still an insurance company. The biggest problem they have and I guess all insurance agents fall into this, is that they are paid commission. I have a hard time taking "professional" recommendations from someone that is only selling their products. I think this is an industry problem. If Thrivent claims to be for Christians and claims to be more ethical than other insurance companies, I would like to know the advice I get from them is not subject to a conflict of interest. When doing any financial planning make two companies compete for your business...you maybe surprised by the results"
Commented on 2016-03-30 05:47:08 EST
"i can sum it up with a quote from the agent i dealt with in portland oregon, "You don't get it, I have an mba. I'm here to make as much money as I possibly can. I am 'NOT' here to help people"."
Commented on 2016-03-01 12:51:33 EST
"Rip off and no one knows what they are doing"
Commented on 2016-02-16 09:17:36 EST
"When they received all the medical info to pay my Disability Claim Monday, they called to apologize that the check would not be sent out until Thursday as the person was off for the next 2 days. The Hartford, meanwhile, did not pay for 10 months-and only after hiring a $20,000 attorney"
Commented on 2016-01-08 13:47:03 EST
"When I was born some 50 + years ago, my father took out a small life insurance policy with Thrivent. When I married in the late 70's my father cancelled the policy and stopped paying the premiums. They are now contacting me trying to get me to pay some $5000.00 in what they call loans against the policy to pay the premiums at 6% interest. They tell me the policy will have no value soon and I will be responsible for some 5600.00 to the IRS. I never even knew this policy existed until about a year ago and I have told them I want nothing to do with this. They keep trying to get me social security number so they can report this as taxable to ME when they have been benefiting from the "premium payment loan" and the interest on this so called policy all these year. Never ever do business with this company and if they contact you about a policy you didn't take out yourself do NOT under any circumstances give them any of the information they ask for. I wonder how many millions they have made in the past decades on this scam? They are now trying to contact my Mother, and siblings regarding other so called policies with loans and interest. Never buy a policy or do business with them. "
Commented on 2015-08-19 09:38:43 EST
"STAY AWAY from this company I spent 10 years funneling cash into a pocket that wasn't mine I was sold a policy they told me was a universal life but was really a variable annuity. I only found out with help of family I was making a terrible mistake. My own fault for putting my where I thought it would grow. Turns out that I broke even after 10 years of contributions. I phoned my rep with family to serve as counsel the rep blew up hung up on me only to call back later and leave me a message that he didn't like being attacked on the phone. He actually phoned my wife to try and get her to change my mind I am horrified to see so many others have walked a very similar path don't be the next victim. "
Commented on 2014-12-01 12:09:46 EST
"I think that since LB and AAL merged they will hire anyone who can pass the test and fog a mirror. Quality of representatives has slipped by a considerable amount. "
Commented on 2014-11-25 12:30:30 EST
"My long term disability policy had the doctor records sent to them Tuesday the claim authorized Wednesday and I had a check on Friday-that month plus the 3 months they owed me. Compare to The Hartford who I have not received a dime from in 1 year and will hire an attorney to the tune of 15000 Thrivent ROCKS"
Commented on 2014-10-06 14:54:39 EST
"Absolutely worst experience in my life. They lie. They steal. And it cost me 10000.00. Using common sense and listening to non commissioned experts I have made it all back. Never again. Thrivent is a den of thieves."
Commented on 2014-09-06 12:30:52 EST
"Customer service is poor and it's impossible to get the company to follow through on any of my requests regarding my four policies. I signed papers in June to terminate a life insurance policy and it still has not been terminated as of September. They change my address and phone number without authorization. My agent has no idea what he's doing and has an excuse for everything. I have called the main office and get the runaround every time. I am frustrated with Thrivent and feel that their business practices should be investigated."
Commented on 2014-09-01 08:29:34 EST
"There are benefits to being a fraternal organization that you cannot see anywhere else. Dividends are awesome"
Commented on 2014-06-23 20:51:47 EST
"Like any company you have to trust the representative. My thrivent rep has always steered me in the right direction. I was retiring and wanted to consolidate my retirement with thrivent. My rep researched all my accounts and educated me that I had really good investments in my 401 k and I should not move it any where. We did consolidate the poor investments and they have done great. I'm very happy with my experience."
Commented on 2014-05-13 20:09:30 EST
"My father paid regularly to Lutheran Brotherhood now Thrivent and missed his last payment before he died. Now the agents rudely tell us because of that missed payment his fifty years of belonging has been erased. Taken off the records with no trace. They robbed an old dying man. The agents are rude and brusque and my mother is left with nothing. These people are RACKETEERS"
Commented on 2014-02-22 08:40:38 EST
"Do not invest with this company. They will mislead you. Lost most of saving's with them. They use the church and draw you in. They are only out for a commision. Fees are to high and they will hide this from you. When comfronted they lie. I trusted them and it cost me. They will admit to no wrong doing. Please do your reasearch I didn't."
Commented on 2013-12-30 10:32:43 EST
"Have had long term health care and horizon policies since 1985. Nothing but a scam. Get out now if you can. Some policyholders actualy believe they are part of the Lutheran Church and many Reps dont' tell them any different."
Commented on 2013-11-24 14:22:05 EST
"They scammed us. We thought we were signing an application to move money. Actually were signing up for an annuity. Lied when we asked if this was the case and said that we had to sign a contact to apply for an annuity. Lied about annuity fees too. When we said we wanted to stop process did not. Had to get other help to get our money back. "
Commented on 2013-11-13 17:29:39 EST
"I recently closed a small life insurance policy that had some cash value. I only had to wait about two weeks after sending them the release forms to receive a check for about a grand. While I was waiting for the check I read the review before this one and worried that maybe it would take forever. Everything turned out fine though so I just thought I should let people know. "
Commented on 2013-10-04 11:19:10 EST
"I have been trying to surrender my policy for the past five months. Im getting the run around. "
Commented on 2013-08-05 02:32:27 EST
"We have been with Thrivent for over 30 years in that time we received bad advice from almost all of their agents and lost money. Recently I tried to get answers on one of their products that I own and have gotten the run around over 2 years with no answers. While their call center is helpful they were unable to answer my question or resolve my problem. "
Commented on 2013-07-13 06:53:47 EST
"I have had a policy with Thrivent for nearly 30 years. Every five years I conduct a thorough financial review. I received poor financial advice from three different representatives on three different occasions. In one case the company failed to follow IRS procedures and failed to reinvest a 401K investment. I had to pay the tax. The company failed to acknowledge the mistake and compensate me. They attempt to take a commercial advantage from their religious affiliation. "
Commented on 2013-06-10 10:11:21 EST
"The Financial rep and principle reason for the dislike of the policy. She is unresponsive and unwilling to answer probing questions about fees etc. "
Commented on 2013-05-07 11:25:16 EST
"caring agents - good insurance but don't care about their mutual funds "
Commented on 2013-04-27 18:39:02 EST
"My father died a month ago. He had a policy with them since the 1950's. The premiums have changed over the years from 25 37.50 and then when you get older about 65 or so they raise it to 75. Over time your payments that you are paying into disappear like magic. So I learned that when you get older and you need the money to live on you will be paying more then ever because "there just is no cash value" so I guess it is back to start. Other websites say that it the cash value builds up over time. With Thrivent it does not. The funeral director contacted them twice that he is gone and we don't get no phone call from our rep. or anything they might still need from us thru the mail. We just wait and wait. And the funeral bill waits as well. Now we are thinking of maybe taking out a bank loan to pay for the funeral. The funeral home was very professional polite and they deserve there money. WHAT'S THE PROBLEM He paid in he died now you wait. I am 39 years old and they took a life policy out on me since birth and I pay each quarter 25 a year total of 100. Reading the cooments people wrote in I wonder as the older you get the policy will "all of a sudden disappear and have no cash value". I DON'T GET IT Other people have also commented that this happened to them as well. I guess you just take a life policy out when you get older because it's not gonna be there anyway. They must think we are dumb. I may not be the smartest person out there but IT IS WRONG. HOW CAN AN INSURANCE COMPANY KEEP SCREWING PEOPLE. If you can't trust an insurance company who can you trust?"
Commented on 2013-03-25 12:17:13 EST
"very difficult to communicate with. The agents turn over quickly. Never have the same representative twice. The agent may accept the question but do not provide answers. I had a disability policy for 15 years when I asked for clarification ie why was I paying for it after I retired no one could tell me if I should continue holding the policy "
Commented on 2013-03-16 10:24:08 EST
"Excellent trustworthy sound financial advice given. In 2012 received a world-recognized reward for being one of the most ethical companies in the world... I am guessing that the poor reviews are actually from competitors. That's sad. Do your own research on them. This is the only site with negative reviews."
Commented on 2013-02-20 14:40:51 EST
"An absolute ripoff - Half truths deceit deception dishonesty and no concern except for their sales bonus. This is NOT a company you should do business with - Poor financial performance very poor customer service and "Advisors" whose primary job is to mislead you. I have a higher level of confidence that a used car salesman is telling me the truth than anyone from Thrivent. If they contact you - hang up or slam the door in their face. "
Commented on 2013-02-10 11:50:23 EST
"agents are difficult to deal with and customer service is very aloof."
Commented on 2012-07-21 13:18:02 EST
"Agent was extremely unprofessional. It took me 5 attempts over a 10 day period to visit with him. No apology was given as well. Sadly Wolves can hide under a Company which questions their True Religion Principles. "
Commented on 2012-05-22 08:32:57 EST
"agent not respectful of client"
Commented on 2012-05-21 00:09:18 EST
"Easy to work with responsive customer-focused looks out for my best interests."
Commented on 2012-02-29 20:10:27 EST
"I filed a claim for SCI. Their representative help my sister with the claims paper work. Its good to know they have a rating."
Commented on 2011-11-30 18:17:41 EST
"Over priced and poor agent customer service"
Commented on 2011-08-31 12:46:41 EST
"No one gets back to you. No follow through on requests. Very disappointed."
Commented on 2011-05-29 07:08:24 EST
"Ethically and morally challenged company in my opinion; less than week after my sister-in-law died unexpectedly, they took the opportunity to visit her mourning, aging mother to encourage her to move all of her monies to Thrivent though the visit was under the guise of settling a small life insurance policy on my sister-in-law. Three months later, after having to move into an assisted living home due to diminishing health, cancer treatments, and inability to care for herself, Thrivent denies all claim for LT Care, though they collected premiums for 25 years on that policy."
Commented on 2010-12-10 07:47:55 EST
"Be very careful. Have an attorney look at what they suggest."
Commented on 2010-09-16 14:37:46 EST
"Bought Long Term Care, they claimed to never raise rates. Paid in for four years. They raised rates, I left. When I deal with someone, I expect them to keep their word. "
Commented on 2010-08-01 12:07:59 EST
"They think about you--not just commissions!"
Commented on 2010-07-16 20:52:50 EST
"They told me my Horizon policy would pay my spouse after Age 84. They have been telling me this for 19 years. Now they tell me the policy is a term life insurance. Keep away from them. When you ask them questions they give you goobledygook about interest rates.I asked about whole life and they gave me the run around as well. "
Commented on 2010-05-28 08:59:10 EST
"Thrivent is a total rip off. I have closed all my accounts at Thrivent because of their poor financial perfomance. They are even charging me $18.00 to close this life insurance policy. I would also recommend not investing in Thrivent mutual funds. After 15 years my annual average return was minimal."
Commented on 2010-05-14 05:32:38 EST
"Thrivent is the WORST company I have ever dealt with. would not recommend this company to anyone. their profit is their only objective."
Commented on 2010-04-03 16:32:31 EST
"15 years with Thrivent, investments have not grown - at all. "
Commented on 2010-01-12 08:22:59 EST
"Thrivent used to have the absolute top ratings from the 4 major rating services. Now they have only 1 top rating, and one 3rd from the top, and because the other two rating companies lowered their ratings to an embarrassing point, Thrivent requested that they not be rated by those companies any longer. Now Thrivent only shows as being rated by two companies when everyone else is rated by all four. Smell something in the air?"
Commented on 2009-09-09 08:10:26 EST
"I have been very satisfied with Thrivent. they have held strong ratings even in this difficult economic time"
Commented on 2009-06-18 10:25:43 EST
"Tried contacting an agent several times with no response.Seems like they dont really care about the customer after the big merger.Little company trying to be a big company,not working!!!"
Commented on 2009-03-19 11:53:09 EST
"I have been insured by Thrivent Financial for almost 30 years. I have many policies with this company as well. My first policy was purchased in 1978, and my most recent was purchased in 2008. I value the policies that I own and appreciate this company because they do what is right, for their members. I know of no other organization that has done what Thrivent Financial has done for me and for my community. A big thank you to this fine company. THANK - YOU!"
Commented on 2008-10-27 13:25:26 EST
"Since the merger between former AAL and Lutheran Brotherhood, Thrivent has steadily made their products less competitive and reduced the level of service provided to customers. The number of field representatives is drastically less and the ones that remain have no experience. A sick company getting sicker every day."
Commented on 2008-09-02 05:17:53 EST
"This organization is filled with caring people trying to compete in an unforgiving world. They have always done what is in the member's best interest and helped out a lot of people in the process"
Commented on 2008-06-12 09:32:42 EST
"THIS IS NOT AN INSURANCE COMPANY - IT'S A FRATERNAL ORGANIZATION AND THEY ARE EXEMPT FROM THE INSURANCE LAWS THAT SHOULD PROTECT YOU!!!!! My mother had a "refund of premuims" disability policy with Lutheran Brotherhood (now Thrivent). The deal was to pay $2,000.00 per year for 10 years. If no claims were made, there would be a refund of all premiums with no interest. They were happy to take her $500.00 every 3 months, but when the policy came due, they refused to give her her money. It was $20,000.00. They claim they changed the terms of the policy and that she agreed to it (SHE DID NOT - WHO WOULD AGREE TO THAT????). These people are LIARS and THIEVES. See an article in the Wall Street Journal, May 2006, "Some Life Insurers Play by Different Rules" by Theo Francis. They should be rotting in jail. STAY AWAY FROM THESE CROOKED SOB'S. You would be better off flushing your money down the toilet, because then these jerks wouldn't benefit from it. "
Commented on 2008-05-19 20:11:11 EST
"Very focused on the individual - putting our best interests at the forefront. Faith-based organization means much also."
Commented on 2008-01-09 14:17:14 EST
"The company before the merger with Lutheran Brotherhood was excellent. Since the merger the compnay has swiftly dropped in it's customer service and the performance of it's products iss very poor. This is another merger which is not in the interest of the original policy holders. I doubt if Thrivent can survive as a Lutheran organization with this poor service and poor performance."
Commented on 2007-09-17 10:07:12 EST
"Excellent company."
Commented on 2007-09-09 18:30:31 EST
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