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Frankenmuth Mutual Review

Frankenmuth Mutual Company Overview

Customer Rating:
Rating: 2.535 Reviews Frankenmuth Mutual has received an average of 2.5 stars out of 5 based on 35 user reviews.

Company History:
Frankenmuth Insurance was founded in 1868 by a group of Bavarian settlers. The Association's first office was located in the back room of Neuchterlein Mortuary. In 1921, the Frankenmuth Mutual Auto Insurance Company was formed and the company issued its first policy in 1922. The Frankenmuth Mutual Fire Insurance Company assumed operation in 1941. By 1958 the Company was the second-largest fire insurance company in Michigan. In late 1958 the Frankenmuth Fire Insurance company merged with the Frankenmuth Mut..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:

Frankenmuth Mutual Satisfaction Survey

Overall, how satisfied are you, with Frankenmuth Mutual?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
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  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
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    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Frankenmuth Mutual

Company Contact Info:
President/Chairman/CEO   John S. Benson
1 Mutual Avenue
Frankenmuth, MI 48734
(989) 652-6121

Frankenmuth Mutual Reviews and Customer Comments

"Only claim was for quarter panel damage to my legally parked, unoccupied car. I decided to take a cash settlement sell my car instead of getting it repaired. Thought this might cause a problem, but it didn't. No glitches at all. They simply told me to get an estimate I got three submit. I submitted the middle priced one they cut a check for that amount. They also did so within a reasonable time frame."
Commented on 2018-07-07 07:43:40 EST
"Do everything they can to dispute your claims. Do not purchase this insurance. They are sneaky and underhanded."
Commented on 2016-05-18 10:42:06 EST
"I have an older hosue that was wind damage from the roof. Their claim was that the house was sturcturally unsound. 150 year old house but they did not bother inspecting it befoer. Then the barn roof was damaged by the wind. The company that did the inspection said it could be repaired when I contacted the same company, they said they could not repair it and garentee the work. To top it all off, no claims on the policy, but they raised my rates."
Commented on 2015-10-27 19:58:48 EST
"Very prejudiced company against the black community."
Commented on 2014-11-22 23:31:03 EST
"Prompt responce to claim. No hassle."
Commented on 2013-05-12 10:45:16 EST
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