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Minnesota Life Review

Minnesota Life Company Overview

Customer Rating:
Rating: 2.057 Reviews Minnesota Life has received an average of 2.0 stars out of 5 based on 57 user reviews.

Company History:
Founded in 1880, Minnesota Life pioneered Adjustable Life, the first flexible life insurance policy. The company now has approximately 5,000 employees. ..Read More

Lines of Insurance:
Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Minnesota Life Satisfaction Survey

Overall, how satisfied are you, with Minnesota Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Minnesota Life

Company Contact Info:
CEO   Robert L. Senkler
400 Robert Street North
St. Paul, MN 55101-2098
651-665-3500

Minnesota Life Reviews and Customer Comments

"NEVER USE THIS COMPANY I was sold a variable life insurance policy as a single female with no kids as a tax shelter by my former financial advisor. I have spent the last 3 years trying to find a way out of it. It has been the biggest nightmare of my financial life and the biggest financial rape I have ever experienced. Just to give you a small example as I still have not gotten out of it yet I found way to transfer my funds to an annuity without taking tax penalty or surrender costs. It took me several months working with a new advisor to decide which policy to transfer to. My new advisor was on the phone helping me stop my premium payments until I decided to transfer. MN life said sure no problem they then sent me an inconspicuous bill for 8500 saying I owed that much in premium. I found out today, they actually took out a loan against my policy to pay their bill because I hadn't paid it. IN my eyes and my financial advisor, we had called to stop premium payments This loan now generates a taxable event. They claimed I just asked to stop automatic withdrawals from my bank, if I want to reduce the monthly premium to 0 there is different paperwork to fill out...."
Commented on 2019-05-21 12:15:52 EST
"They will find reasons to not renew your policy and not notify you about it. Horrible customer service and I wouldnt trust them to pay out if I had a claim. Dont use them"
Commented on 2018-12-26 09:20:57 EST
"Trying to get cost information from them is terrible, they will send you 30 page illustration with charts and grafts leaving it up to you to find some information. It would take an accountant several days to make heads or tails from the information they send you. When you ask them a simple question, they will tell you they can't answer on the phone or in writing, just say they cannot do it. If they will not answer a simple question about your policy, do you want a policy from this company, I sure don't "
Commented on 2018-12-14 09:02:24 EST
"They are never satisfied with the papers they have your physician complete in hopes you will give up."
Commented on 2018-01-31 16:28:19 EST
"My husband has a term policy with MN Life. Over the last several years we have changed our bank account a couple of times moved. Changing the account info for the monthly debit has been ridiculously difficult. When there is a question about the info on the form, rather than pick up the phone to call, they take an extra couple of weeks to mail a letter about the problem which delays the deduction then eventually we get a threatening letter saying that we are 2 months behind on our payments... We are moving again soon. I can only imagine another paperwork nightmare may happen. I've had to change a few dozen other accounts for bank account moving reasons NOT ONE of the other accounts even blinked about the change. I really don't recommend MN Life because of the paperworkadministrative hassles. For many reasons, I hope my husband outlives this policy, including the fact that I will have to once again be in touch with this company."
Commented on 2017-09-20 10:12:25 EST
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