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Security Mutual Life Review

Security Mutual Life Company Overview

Customer Rating:
Rating: 2.011 Reviews Security Mutual Life has received an average of 2.0 stars out of 5 based on 11 user reviews.

Company History:
Founded 1887, Binghamton, NY, Security Mutual Life was the first insurance company in the U.S. to offer Disability coverage. As of December, 2006, it had paid a client dividend for 114 consecutive years. The current name was adopted in 1960. Although it is licensed in all 50 states as well as the District of Columbia, Puerto Rico and the U.S. Virgin Islands, Security Mutual Life Insurance Company of New York does over half of its business in New York state and almost 20% more in the 3 adjoining states of ..Read More

Lines of Insurance:
Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Security Mutual Life Satisfaction Survey

Overall, how satisfied are you, with Security Mutual Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Security Mutual Life

Company Contact Info:
Chairman/President   Bruce W. Boyea, EA, MAAA, MSPA
100 Court Street
Binghamton, NY 13902-1625
800-346-7171

Security Mutual Life Reviews and Customer Comments

"They are a scam operation. I had volumes of documentation showing I was disabled, and this company kept throwing roadblocks, and I now have to get a lawyer to get my money owed to me."
Commented on 2017-04-30 15:08:38 EST
"My entire family have life insurance policies with this company. My domestic partner and father of my 16 year old son died in February 2016. A death claim was submitted on 2 different policies. After a year of investigating the claim. They approved one and denied the other stating the first application stated we were married when in fact we weren't. That his signature was needed. So the contract was void. At the time of the application. There wasn't a box to check for our circumstances and I specifically verbalized to their agent that we weren't married. She assured me that since we had a child in common it wouldn't be an issue. After doing some online research I've come to learn my situation with the company isn't unique. That they have in fact had this exact issue in the past with other customers. I don't know whether these agents are engaged in bad business practices intentionally to boost sales or if they're in need of additional training. But, the families of the deceased shouldn't have to deal with this type of financial blow after the death of a loved one."
Commented on 2017-04-21 05:33:57 EST
"This company has horrendous costumer service. I have power of attorney because my mother is ill. I requested information and they refused to give it to me. Because of this my mother is not eligible for long term care services. And will likely be placed on hospice to make her comfortable. They were rude on the phone. I had given them 2 weeks to get me the information and they did not even call to explain things. If you love your family do not get security mutual life insurance they will not work with you to help you improve and extend the life of your loved ones."
Commented on 2016-10-05 06:17:11 EST
"We filed one claim years ago after a heavy snowfall We're in Buffalo, NY took down the front awning. March 16, 2016, we had a power surge in the house. Alarm system went off, lights on and off...Our daughter's PC, new game system, TV, DVD player, stereo system, everything electric was dead inoperable. It's been a nightmare. Every time it's something new they want us to do. We've had all the inoperable devices in our living room, photographed and waiting replacements - the equivalent of what she had. We just got her PC back from the Geek Squad and they said it is un-repairable. Just unbelievably bad company in every way."
Commented on 2016-06-17 15:24:26 EST
"The agents were very responsive to any questions and took the time to patiently answer my questions"
Commented on 2015-12-15 13:09:41 EST
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