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TIAA Review

TIAA Company Overview

Customer Rating:
Rating: 2.511 Reviews TIAA has received an average of 2.5 stars out of 5 based on 11 user reviews.

Company History:
Established 1918, TIAA-CREF Insurance is now a Fortune 100 company. Teachers Insurance and Annuity Association of America (TIAA) and its companion organization the College Retirement Equities Fund (CREF) are based in New York and together rank as one of the 100 largest U.S. companies according to Fortune Magazine. TIAA is also one of a handful of life insurance companies to receive the highest possible ratings from all four major independent rating agencies: Moody’s, A.M. Be..Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

TIAA Satisfaction Survey

Overall, how satisfied are you, with TIAA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for TIAA

Company Contact Info:
Chairman/CEO   Herbert M. Allison, Jr.
730 Third Avenue
New York, NY 10017-3206
800-842-2252

TIAA Reviews and Customer Comments

"I have had several policies with TIAA-CREF one lifetime annuity stock accounts lifecycle investment accounts deferred annuity. When I cashed out the policies early or just moving money elsewhere TIAA did their work on time as stated deposited where I wanted it. From the initial set up of the accounts with the agents to completion and closing the accounts TIAA-CREF has ALWAYS been honest on time and efficient throughout. I still have my lifetime annuity with them and am very satisfied with it. I would get another one if they offered the graded payment annuity outside of an employer plan to general public now retired. Excellent company you can trust."
Commented on 2014-06-17 07:46:30 EST
"great company for retirement and life ins. "
Commented on 2012-01-21 06:10:07 EST
"This was once a mighty giant. Their service was impeccable. However, they no longer offer any insurance to new customers, and those that are old customers receive the worst possible service imaginable. Phones not answered, calls lost, no return calls received, etc etc."
Commented on 2010-06-08 09:25:56 EST
"TIAA-CREF Horrible people to do business with"
Commented on 2007-07-18 09:55:46 EST
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