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Aegis Security Review

Aegis Security Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"This company is a FRAUD They lie through their teeth. Storm related damages from a major wind and hail catastrophe. Called them and they don't return calls until you start harassing them. They send out looney tune field adjuster who is absolutely disrespectful and clueless about structures and missed about 80% of the items that were damaged. Walked on my roof with his dirty shoes and trampled all over my interior carpet and floor without any disregards. ACCUSED homeowners of taking a hammer to beat on the window screen of a 2-story steep home. Who has time to do that The adjuster they send out made ridiculous accusations and assumptions. NOT PROFESSIONAL whatsoever Neighbor has a 6 foot fence and my house has a 8 foot fence. This adjuster claims this is shared fence. This guy also said he gets paid a flat fee for coming out to look so he rushed through the entire property and scribbled just enough so he can say he was out here. PURE LAZINESS I would give them ZERO or NEGATIVE STARS if I could. STAY AWAY FROM THIS FRAUD COMPANY"
Commented on 2019-08-26 11:27:18 EST
"No comment worst people to deal with"
Commented on 2019-05-16 07:56:24 EST
"2 bad storms hit, can be verified. Neighbor's home is being fixed. Unfortunately we are with Aegis. Water damage several places on ceiling, one area with black mold. They say normal wear and said damage is 795 and deductible is 1000.00 so no help. Do not file a claim, they are dishonest crooks. I do not know how they are in business. This is fraud."
Commented on 2019-04-29 20:51:13 EST
"we had a hailstorm EVERY home around me had hail damage except mebull corn--my roofing company guy said that i had damage--aegis my insurance company said there was none--kinda strange huh"
Commented on 2019-04-18 16:01:43 EST
"Been payiny since 2007. Last year I made a claim after a hail storm and next rain showed leaks and it took an extra 2 weeks before their person came and looked at my roof. He said normal wear and tear but he suggested I wait till next good hail storm to file the claim fishy talk. I repaired what he suggested and it was another year before the hail came and more leaks appeared. I asked the company to send someone different and explained yet they sent the same guy. This time he appeared to have an attitude and then filed it as normal wear and tear even with obvious bebee sized holes, dent on only metal flashing, and less damage to roof where tree coverage protected it. Paperwork came back dening any home roof protectio but covered 30 percent on another roof building that is way older. How do they cover 30% of a roof that is probably 30 years old and not on the home from 2002 And how dare their guy tell me to wait till next hail storm in the first place. I'm a Disabled Veteran of the U.S. Army and this company appears to be lacking intergrity. My wife filed again after another hail storm now where golf ball sized hail struck our roof. They sent a different guy who seemed to agree about hail and they sent him back to take more photos and now its been another 2 weeks. Summer is coming to an end and still no solution. I would think with the money we payed in for the insurance already would be more than twice what the actual cost to replace the shingles are. And before the hail that started the leaks we had never put in for a claim."
Commented on 2018-09-09 09:58:54 EST
"An electrical storm caused a power surge and killed the compressor in the fridge. Aegis denied the claim stating they do not cover power issues. This is a money sink this company is terrible."
Commented on 2018-08-10 17:06:59 EST
"Had a fire that the fire marshal said was caused by a dehumidifier. Its been 3 months and I am still getting the runaround. They have left me homeless despite the policy stating they would pay for housing. Worst experience of my life."
Commented on 2017-08-31 03:10:30 EST
"Been with this co. For almost 30 years never made a claim.I drop a pill on the floor by my sink and felt it wet.I called my son he came and check all the pipes and then found out it was the dishwasher .I do not know when it started leaking.But we did try to take care of it right away.They deny my claim said I waited to longIf I didn't t drop my pill it might be still leaking.HOW was I suppose to know I had a Leak"
Commented on 2016-12-03 12:37:44 EST
"I have been with USAA for over 30 years. My home was damaged by smoke and water in a multi-home fire in our patio home community. While our contents adjuster was excellent our structure adjuster was non-communicative and AWOL when we needed him. After almost 9 months I finally had to complain to his boss to get him moving and approving items that needed to be replaced. I believe the issue is with the individual not the company."
Commented on 2014-03-14 12:34:59 EST
"Wind and Hail roof claim was denied twice. After two separate storms. The second storm was so severe all roofs in our neighborhood were replaced. They only send the same adjuster and will not send a second adjuster when requesting a second option. Have filed a complaint with the Texas Insurance Board."
Commented on 2012-02-02 12:14:42 EST
"they are offering me half what the cotractors say it will cost to fix my home after ice storm damaged home......"
Commented on 2009-02-10 18:25:33 EST
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