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Aviva Life Review

Aviva Life Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"I was with Aviva for almost 30 years before I filed my first claim. A broken windshield from a faulty hood latch. We were treated so poorly I shudder to think what would happen if we had to file a claim for our home. We are DEFINITELY leaving Aviva Insurance ASAP. I am truly disappointed in their lack of compassion and inability to see past a claim number to a family that was in a highway accident."
Commented on 2014-12-10 10:20:38 EST
"If you have a policy with this company do yourself a favor and look elsewhere for life insurance. "
Commented on 2014-06-04 12:39:37 EST
"Stay away. They will take your money then when it comes time to pay-out its way fubar."
Commented on 2013-04-26 13:27:05 EST
"takes for ages for them to answer the phone"
Commented on 2012-06-07 10:21:34 EST
"My agent is friendly and helpful"
Commented on 2012-05-07 08:55:12 EST
"Company is not reputable charge excessive yearly rates for continuing policies"
Commented on 2011-11-15 11:24:22 EST
"denied claim based on one dollar missed payment of sick and elderly couple after payments on time for over 15 years"
Commented on 2011-11-11 11:55:24 EST
"Aviva has wonderful customer service. "
Commented on 2011-04-06 20:15:43 EST
"Aviva has wonderful customer service. "
Commented on 2011-04-06 15:47:41 EST
"Fantastic service. Great products. Bought a fixed index annuity and couldn;t be happier. Read some of the negative comments on this site and wonder about the motivation behind them. My experience with Aviva is top-drawer."
Commented on 2010-05-04 14:04:16 EST
"after a lot of phone calls eventually recieved my documents with different first name very hard to talk to any body in this company keep getting cut of phone,I waited a month for my documents to arrive found they have poor customer care never,never,never AGAIN."
Commented on 2010-03-18 09:09:57 EST
"Very little up front information on cost of insurance, policy expense fee, and premium fees that amount to significant up front load and expense charges. They change the rules on return caps as they please. This, the high costs, risk of limited returns, and high surrender charges make their policies a poor place to invest money."
Commented on 2010-01-22 15:05:13 EST
"The agent mislead me about the so called guarantee of interest rate that would be paid when I started taking my money out. They have some pretty slick ways to convince you to give them money. Never again!"
Commented on 2009-11-13 16:59:06 EST
"Company is a fraud and is cheating customers in India by using unethical marketing strategies"
Commented on 2009-11-03 22:04:26 EST
"Prompt friendly service"
Commented on 2009-04-29 10:51:29 EST
"agent was not totally clear and upfront with all info......"
Commented on 2009-04-15 14:59:43 EST
"I have purchased several annuities over the last 6 years and the sevice has been excellent. I have just started receiving lifetime income from one of the annuities and the income comes in like clockwork. The best thing about taking the income is that my account with this annuity keeps increasing. Great solid company and customer service."
Commented on 2008-09-17 10:40:29 EST
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