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Balboa Insurance Group Review

Balboa Insurance Group Company Overview

Customer Rating:
Rating: 1.5153 Reviews Balboa Insurance Group has received an average of 1.5 stars out of 5 based on 153 user reviews.

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Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Balboa Insurance Group Satisfaction Survey

Overall, how satisfied are you, with Balboa Insurance Group?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Balboa Insurance Group

Company Contact Info:
President   Bob James
3349 Michelson, Ste. 200
Irvine, CA 92612-8893
949-222-8000

Balboa Insurance Group Reviews and Customer Comments

"We had a power outage due to a hurricane and we couldn't even get them to pay for our loss of food, policy was supposed to pay 500,how this company still in business is beyond me."
Commented on 2017-07-30 08:30:45 EST
"Balboa disability and death insurance company accepted our prompt payments monthly. However, when my spouse was wounded in Iraq they informed me they do not pay for war time injuries. My question was why would you accept my payments knowing I had a VA mortgageThis company is full of crap I would not recommend to my worst enemy if I had one. Misrepresentation of benefits Never again. "
Commented on 2014-12-20 19:28:49 EST
"Balboa tries hard but they FAIL every chance they get. All I want is a bill mailed to the correct US Mail address. They mess that up EVERY time. I have not received a bill on time in over two years.I set Quicken to remind me. But even with the extra time I could not get Balboa's staff to correctly update my mailing address. It keeps reverting to an old address that does not have mail service.Just stay away from Balboa."
Commented on 2013-03-15 09:04:09 EST
"Never use this company poor customer service non professional personnel lake of knowledge about handling claim. Takes way to long in handling clams. "
Commented on 2012-12-13 19:08:24 EST
"When you file a claim good luck on getting a return call back .I had a very bad experience when l experienced a major water damage. They do not care about their customers. "
Commented on 2012-08-21 11:23:59 EST
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