Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Reliance Standard Life Review

Reliance Standard Life Company Overview

Customer Rating:
Rating: 1.5102 Reviews Reliance Standard Life has received an average of 1.5 stars out of 5 based on 102 user reviews.

Company History:
Reliance Standard Life was founded in 1907 under the name "Central Standard Life" and renamed "Reliance Standard Life Insurance Company" in 1965. Delphi Financial Group acquired the company in 1987. Tokio Marine Holdings purchased Delphi and its subsidiaries in 2012 for $2.7 billion dollars. ..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Reliance Standard Life Satisfaction Survey

Overall, how satisfied are you, with Reliance Standard Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Reliance Standard Life

Company Contact Info:
President   Laurence E. Daurelle
2001 Market Street, Ste. 1500
Philadelphia, PA 19103
(267) 256-3500

Reliance Standard Life Reviews and Customer Comments

"my representative is Very Rude talks to me like I'm a child says one thing then tells me something different later I'm totally disabled according to my doctor, surgeon,and S.S.,BUT NOT to Reliance and when I ask to talk to his supervisor, first he hung up on me, when I called later and asked to take to her, she told him to call me back and DIDN'T get an apology from him for hanging up on me, VERY VERY UNPROFESSIONAL and yes they bother me months at a time and Stressing me out this is who my company picked and they SUCK"
Commented on 2019-03-06 11:48:54 EST
"They try not to pay on a LTD policy if possible. Even if it is a clear cut issue. When a check was due, they did, without exception, stall the payment and I was forced to call on my wife's behalf as she was too ill to deal with them. They are extremely condescending. They said they either forgot to mail to the correct address,lost my recently sent paperwork, etc.. They try to have you sign a form that relinquishes you rights to privacy and note that a third party has access to your info and you give up your HIPAA rights. Most likely your employer got a cheap deal and a good song and dance to purchase LTD policies from them. I would avoid them if at all possible and get a lawyer if they refuse you though the lawyer gets a cut. Most of the money due is better than none."
Commented on 2019-02-04 19:52:50 EST
"Placed on early maternity leave due to medical issues. Its 1130, been off work since 112, they still list my STD claim as being reviewed. They don't return my calls, emails, etc... My employer states they are vague with her and then have asked her for different things on different occasions, instead of just asking for everything they need up front. They tell the employer 7-10 business days to process the claim, but mine still has not been processed and it seems they are trying to not pay it, I have had the coverage since August 2016, there is no grounds for denial but from reading all the reviews for this company I am starting to think they are trying to deny my STD claim."
Commented on 2018-11-30 10:11:14 EST
"They will deny every claim My husband was diagnosed with cancer and they denied the claim stating it was pre existing even though we have medical records proving it was found after the plan was active. How could we know that he would get cancer just months after the insurance was bought We will cancel this policy as soon as we can"
Commented on 2018-05-23 07:24:14 EST
"This company is a complete joke. I was pregnant and had gestational diabetes. Once I was 36 weeks pregnant I was required to go in for extra appointments every week for closer monitoring on the baby. They denied my claim because I missed work due to medical appointments. The only weeks that I was short on the hours I worked were the last 4 weeks of my pregnancy. I appealed the decision and called and kept getting connected to TXXXXX's voicemail. It took him almost a month to call me back after he blatantly lied and put a note in the system saying that he talked to me. Then once I finally did speak to him he said my situation had made sense to him now that I explained the situation with the appointments. I sent in a doctors note with proof of having gestational diabetes and a list of all of the appointments that I had to go to. They still denied my claim. Apparently they think I should have skipped appointments and chanced something going wrong at the end of my pregnancy so that I could have gotten a few more hours of work in for those weeks. Even with a doctors note and have necessary medical appointments they still denied my claim."
Commented on 2017-11-11 07:46:22 EST
View All Comments
Read Reviews From Your State: