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Reliance Standard Life Review

Reliance Standard Life Company Overview

Customer Rating:
Rating: 1.599 Reviews Reliance Standard Life has received an average of 1.5 stars out of 5 based on 99 user reviews.

Company History:
Reliance Standard Life was founded in 1907 under the name "Central Standard Life" and renamed "Reliance Standard Life Insurance Company" in 1965. Delphi Financial Group acquired the company in 1987. Tokio Marine Holdings purchased Delphi and its subsidiaries in 2012 for $2.7 billion dollars. ..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Reliance Standard Life Satisfaction Survey

Overall, how satisfied are you, with Reliance Standard Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Reliance Standard Life

Company Contact Info:
President   Laurence E. Daurelle
2001 Market Street, Ste. 1500
Philadelphia, PA 19103
(267) 256-3500

Reliance Standard Life Reviews and Customer Comments

"They will deny every claim My husband was diagnosed with cancer and they denied the claim stating it was pre existing even though we have medical records proving it was found after the plan was active. How could we know that he would get cancer just months after the insurance was bought We will cancel this policy as soon as we can"
Commented on 2018-05-23 07:24:14 EST
"This company is a complete joke. I was pregnant and had gestational diabetes. Once I was 36 weeks pregnant I was required to go in for extra appointments every week for closer monitoring on the baby. They denied my claim because I missed work due to medical appointments. The only weeks that I was short on the hours I worked were the last 4 weeks of my pregnancy. I appealed the decision and called and kept getting connected to TXXXXX's voicemail. It took him almost a month to call me back after he blatantly lied and put a note in the system saying that he talked to me. Then once I finally did speak to him he said my situation had made sense to him now that I explained the situation with the appointments. I sent in a doctors note with proof of having gestational diabetes and a list of all of the appointments that I had to go to. They still denied my claim. Apparently they think I should have skipped appointments and chanced something going wrong at the end of my pregnancy so that I could have gotten a few more hours of work in for those weeks. Even with a doctors note and have necessary medical appointments they still denied my claim."
Commented on 2017-11-11 07:46:22 EST
"My former employer uses this company for their LTD policy. I am disabled due to MS. I had no choice in this company being used. When I first left work I was on STD and it took them 6 weeks to get a check to me. I was told that it would take 2 weeks tops. My LTD was approved right away but now I have to send my medical records to them every 6 months so they can determine if I am still disabled or not. If Social Security approved me on the first try then why do I have to keep proving to these people that I am still disabled Then they took all the money that Social Security gave me in back payments because it was considered an overpayment. They even took more than what I had been given from the government. I would like to get a part-time job working from home but I'm afraid that once they know I'm working they will take everything away. The fact that they don't have direct deposit is also very troubling. I'm sure it's because they want to blame the post office for late payments. They never process my check on the day that they say they are going to. I work for a company a few years ago that would not release paychecks until after 3 p.m. on payday because they wanted to control when you could get your money. People's paychecks actually would bounce if they didn't run right to the bank at 3. I'm sorry but that's just wrong. We depend on this money."
Commented on 2017-08-02 15:16:08 EST
"The handlers of claims are very unprofessional,miss in formed and poorly trained"
Commented on 2017-07-17 01:51:20 EST
"Do not do business with this company or any affiliate. I work in the business and this is the very worst claims handling and customer service bar none in the business. For instance, they will take medical records but not speak directly with a doctor or nurse from the practice. They will lose medical records, blame you for your disability, and then deny the claims, even the one they should pay. Avoid Reliance like the plague."
Commented on 2017-04-25 07:00:46 EST
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