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Symetra Life Review

Symetra Life Company Overview

Customer Rating:
Rating: 1.526 Reviews Symetra Life has received an average of 1.5 stars out of 5 based on 26 user reviews.

Company History:
Symetra was established in 1957 and in 1987 the company began to sell annuities through banks. In 2004 Symetra broke away from Berkshire Hathaway and White Mountains Insurance Group to become an independent company. By 2010 the company began to trade on the NYSE. In 2012 Symetra contributed to 400 charitable organizations. The Company now has 1,230 employees and serves over 1.7 million customers nationwide. Symetra is listed as one of the top 40 US life insurance companies based on admitted assets and one o..Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Symetra Life Satisfaction Survey

Overall, how satisfied are you, with Symetra Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Symetra Life

Company Contact Info:
President and Chief Executive Officer   Thomas M. Marra
777 108th Avenue NE, Ste. 1200
Bellevue, WA 98002
800-796-3872

Symetra Life Reviews and Customer Comments

"Horrible company, told me everything was explained through td bank and it wasn't...I was lied to... wouldn't recommend my worst enemy to use Symetra"
Commented on 2018-10-17 18:58:32 EST
"They have confusing products that in the end don't seem to give out the benefits our family was promised. Disappointing"
Commented on 2018-03-24 15:52:26 EST
"The claims process following my Mom's death has been quite a pain. I've called 7 times. I filled out the claim for and sent it. Then something was unclear so I had to send them a letter. Then they didn't read the letter. Ask me to do something else. Every time I complained they blamed it on me or you didn't fill out the form correctly xcetera. I miss my mom I'm not in a good place they're not making it easy."
Commented on 2018-02-16 13:36:04 EST
"I applied for a short term disability plan through my employer and was denied bc I have a prior medical history of anxiety and depression. I was denied after having to provide supplemental information regarding my health history so I kind of suspected that a denial was coming. Also, just be forewarned that this company makes applicants sign a waiver that allows them access to your entire medical history, including counseling and therapy records. Therefor , if a person confides in a counselor that they have suicidal thoughts, even if it was 20 years ago, they can deny your claim. This company is totally messed up."
Commented on 2018-01-25 16:55:13 EST
"Never again will I do business with this company They do not care for their policy holders."
Commented on 2017-11-15 21:32:54 EST
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