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Highmark Blue Cross and Blue Shield Review

Highmark Blue Cross and Blue Shield Company Overview

Customer Rating:
Rating: 1.5110 Reviews Highmark Blue Cross and Blue Shield has received an average of 1.5 stars out of 5 based on 110 user reviews.

Company History:
Highmark's predecessors, Pennsylvania Blue Shield and the Blue Cross plan in Western Pennsylvania, were founded in the 1930's. In 1996, they were consolidated to create one of the largest health insurance companies in the U.S. Highmark Inc. (which in 2007 announced plans to merge with Independence) offers Blue Cross and Blue Shield coverages to about 4 million people in central and western Pennsylvania as well as in the Lehigh valley. It also operates in other areas of Pennsylvania through p..Read More

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States licensed to sell insurance in:

Highmark Blue Cross and Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Highmark Blue Cross and Blue Shield?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Highmark Blue Cross and Blue Shield

Company Contact Info:
Chairman   J. Robert Baum, PhD
120 Fifth Avenue
Pittsburgh, PA 15222-3099

Highmark Blue Cross and Blue Shield Reviews and Customer Comments

"Highmark is killing people"
Commented on 2018-09-17 13:50:56 EST
"Highmark denies all claims that come through, even though the customer service reps tell you that the visitprocedure is in network. I have to fight them every time I go to see a doctor or have a procedure. knowing full well the claim will be denied. I am not sure who they have processing these claims, but they have no clue what they are doing. If anybody out there is looking for health insurance, you need to run far away from Highmark. They are the worst insurance company I ever had to deal with."
Commented on 2018-05-11 18:23:54 EST
"They claim I shorted them a payment for .48 cents and cancelled my policy without my knowledge. They also kept my premium payment for 1,020.22 for the month they cancelled. They are refusing to pay any December claims when I offered to pay them the whole .48 cents they said they can not take the payment, when asked why they did not refund my money they said we can cut a check today this is not March- 4 months after they cancelled. In my opinion they are scoundrels cancelling policies behind your back and had no intention of returning my money. Refusing to pay claims -BEWARE OF THIS COMPANY - I have filed a complaint with the state and will with consumer affairs."
Commented on 2018-03-09 13:58:40 EST
"They are always available and helpful,when you need them."
Commented on 2017-09-27 14:44:24 EST
"After paying 4000 so far in premiums I got statements showing that Highmark payed 94 dollars and my portion is 269. what is the point in having health coverage if I am paying the majority of the claim"
Commented on 2017-08-24 08:55:30 EST
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