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Jackson National Life Review

Jackson National Life Company Overview

Customer Rating:
Rating: 1.578 Reviews Jackson National Life has received an average of 1.5 stars out of 5 based on 78 user reviews.

Company History:
Jackson National Life was founded in 1961. By 1975 the company had introduced its first flexible premium annuity and by 1998 the company had begun to distribute its products to all 50 states. In 2005 Jackson acquired Life Insurance Company of Georgia which doubled its policy count and in 2012 the company acquired Reassure America Life Insurance Company which increased its policy count by over 1 million. In 2013 Jackson was the #1 seller of annuities nationwide and the 8th largest life insurance company nati..Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Jackson National Life Satisfaction Survey

Overall, how satisfied are you, with Jackson National Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Jackson National Life

Company Contact Info:
President/CEO   Michael A. Wells
1 Corporate Way
Lansing, MI 48951
517-381-5500

Jackson National Life Reviews and Customer Comments

"Husband had a disability policy with this company which had an additional 100% premium return rider. This was expensive, but we figured it was worth it since it would contribute toward to pension savings if we did not cash it in at all during its 15-year term. My husband became ill and could not work a few months after the 15 year period was up. When we tried to recoup our investment we were told it had changed over to a term life policy a few months earlier. We were told that we would have had to have requested our money during the term month, before it morphed into the life policy. Really After 15 years, we were expected to remember to request within that month, with no notice it was about to change over. Extremely unethical. We will be consulting a lawyer. After seeing all of the complaints here and elsewhere, I hope to see this company put out of business."
Commented on 2018-12-18 19:10:05 EST
"Jackson has a court order dissolution of marriage stating a specific amount I am to receive. It clearly state immediate release of funds. That was 7 weeks ago,yesterday they told me all the paperwork had been received and that it was in review. When I asked what time frame am I looking at I couldnt get an answer. Sometime this month is what I was told. Very difficult company to deal with unles you are giving them money, good luck getting it back, even with a court order. They think they are above the law."
Commented on 2018-12-06 04:10:45 EST
"November , 2018 account statements were not accurate. My policy statements for November stated I have insurance valued at over 34,000. My policies are not worth over 2,000 and 5,000. Jackson National Life Insurance has been notified that they have a major problem. No way in hell will they pay me 34,000 for policies worth far less. I notified the company and asked for a corrected statement. Have not heard from the company. Apparently they have a major IT Information Technology problem. I will fill a complaint with the North Carolina Department of Insurance and see what they can do to suspend the license of Jackson National Life Insurance to operate in the State of North Carolina."
Commented on 2018-11-16 17:22:51 EST
"Always raising premiums"
Commented on 2018-11-15 14:44:52 EST
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