Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

Jackson National Life Review

Jackson National Life Company Overview

Customer Rating:
Rating: 1.576 Reviews Jackson National Life has received an average of 1.5 stars out of 5 based on 76 user reviews.

Company History:
Jackson National Life was founded in 1961. By 1975 the company had introduced its first flexible premium annuity and by 1998 the company had begun to distribute its products to all 50 states. In 2005 Jackson acquired Life Insurance Company of Georgia which doubled its policy count and in 2012 the company acquired Reassure America Life Insurance Company which increased its policy count by over 1 million. In 2013 Jackson was the #1 seller of annuities nationwide and the 8th largest life insurance company nati..Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Jackson National Life Satisfaction Survey

Overall, how satisfied are you, with Jackson National Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Jackson National Life

Company Contact Info:
President/CEO   Michael A. Wells
1 Corporate Way
Lansing, MI 48951
517-381-5500

Jackson National Life Reviews and Customer Comments

"Always raising premiums"
Commented on 2018-11-15 14:44:52 EST
"Customer Service is disturbingly below terrible just try getting your own cash value from them once you request to surrender your policy"
Commented on 2018-08-02 10:14:08 EST
"Customer service is incredibly rude, unprofessional, and incompetent. These people are surely crooks. Why Jackson National Life is in business is beyond my imagination. Why has the Texas Insurance Commissioner done NOTHING to reprimand this pathetic companys unethical operations I am appalled by the customer service reps lack of respect and ignorant communication. It is virtually impossible to obtain any accurate information. I document each form of communication plus send written correspondence via certifiedregistered mail with required signature upon delivery. Thus far, I have had NO success in dealing with this crooked insurance company. I will continue to report them yet doubt any viable changes will occur. They should be shut down for good"
Commented on 2018-05-09 22:27:26 EST
"Very difficult to deal with. Likely will need your state insurance commissioner and attorney to collect."
Commented on 2018-04-19 00:47:09 EST
View All Comments
Read Reviews From Your State: