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Jackson National Life Review

Jackson National Life Company Overview

Customer Rating:
Rating: 1.591 Reviews Jackson National Life has received an average of 1.5 stars out of 5 based on 91 user reviews.

Company History:
Jackson National Life was founded in 1961. By 1975 the company had introduced its first flexible premium annuity and by 1998 the company had begun to distribute its products to all 50 states. In 2005 Jackson acquired Life Insurance Company of Georgia which doubled its policy count and in 2012 the company acquired Reassure America Life Insurance Company which increased its policy count by over 1 million. In 2013 Jackson was the #1 seller of annuities nationwide and the 8th largest life insurance company nati..Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Jackson National Life Satisfaction Survey

Overall, how satisfied are you, with Jackson National Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Jackson National Life

Company Contact Info:
President/CEO   Michael A. Wells
1 Corporate Way
Lansing, MI 48951
517-381-5500

Jackson National Life Reviews and Customer Comments

"I bought a retirement annuity about 10 years ago, 2010 at a 7% interest to it for first year then down to 3.3% after that. after the initial 7 years it became mature. It still has a 3% interest rate, better than any savings or cd's that I can find, it has made quite a bit almost 50% higher than at purchase and now pays me a nice little nest egg every month that is just the interest. They have always been very responsive and right on with paper work, and have had no problems with monthly payment to me. Thanks..."
Commented on 2020-02-19 04:28:13 EST
"Almost impossible to get through to them, and when you do they say they are too busy and will call you back. I've been trying to update our address --not a complicated change-- but they don't have time. I imagine filing a claim would be hellish."
Commented on 2020-01-23 14:57:32 EST
"They got my policy messed up I have called them 3 times they keep saying I 2 policy but i have 3 they are so rude i have been with them over 40 yrs there seems to be nobody to talk to that know whats going on they taking the wrong amount out of my checking acct it,s a mess I don,t want to lose my insurance they are messing up big time they had the nerve to shout at me when I voiced my concerns very very rude"
Commented on 2020-01-05 04:27:43 EST
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