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Manhattan Life Review

Manhattan Life Company Overview

Customer Rating:
Rating: 2.019 Reviews Manhattan Life has received an average of 2.0 stars out of 5 based on 19 user reviews.

Company History:
Founded in 1850, The Manhattan Life Insurance Company offers insurance products for worksite, group and individual policy needs. It made a name for itself as the first insurer to both issue a group life contract and sell a life policy to a woman. The company serves over 700,000 policy holders and issues more than 30,000 new policies each year. ..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Manhattan Life Satisfaction Survey

Overall, how satisfied are you, with Manhattan Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Manhattan Life

Company Contact Info:
Chairman/CEO   David W. Harris
10777 Northwest Freeway
Houston, TX 77092
1-800-669-9030

Manhattan Life Reviews and Customer Comments

"We have had the policy since 1997, paid every month, changed from term ins to universal life. My husband passed in February, and they still have not paid the claim. I have hospital bills, car payments, etc, and I have very little income. Only Social Security, and if they don't pay the claim, I could lose my home. My only recourse is to contact the Insurance Commissioner if this is not resolved. We had to retain an attorney which is also expensive. This is not what we have been paying for all these years. I am not happy with this company at all."
Commented on 2018-04-22 04:26:56 EST
"Premiums changed and they did not notify us and ate up all the life insurance policy. Every month I was sent a bill saying how much I owe and date due - I paid faithfully but they changed the rate and never told me - this wrong - they are wrong. Stay away from this company"
Commented on 2018-01-27 06:50:13 EST
"I was told that I would be taken care of once supplied documents were filled out and I submitted itemized bills and a list of physicians. After 2 months I asked what was going on and the reply was they were waiting on information from physicians and that I needed to go talk to the physicians to hurry them up. I was then told that it wouldnt matter because my surgery and hospital stay was not covered as it was more than 28 days from the accident. Any major surgery will take longer than 28 days."
Commented on 2017-12-01 09:58:29 EST
"We have paid this company over 60,000 on a cancer policy and when I was diagnosed, they have put off paying on all claims. From surgeries, transportation and other benefits listed, they have paid out less than 5,000. The fine print is a must read before purchasing a policy with any company but one that was so deceptive on this policy was transportation payment. The policy states they will pay 50 cents per mile. Once we finally got a copy specimen of the policy, in fine print under exclusions, it states that if the round trip is less than 100 miles, they will not pay. Not counting all the miles we have driven to doctors, surgeries, appointments, etc.the radiation treatments alone will add another 1800 miles for gas and wear and tear on our vehicle. Had we known this before my diagnosis, we could have gotten a better policy for the same amount in premiums. Had they rather us go 28 extra miles currently 72 miles per trip in order to be paid transportation This was not part of the presentation when the policy was taken out. Read the fine print and ask a LOT of questions before opting in. I would not recommend this company for many reason, the main one being their deceptiiveness and too slow to pay any claims. I am very disappointed in this company."
Commented on 2017-11-03 12:01:15 EST
"No problems. Good supplemental product"
Commented on 2017-07-24 12:37:40 EST
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