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Manhattan Life Review

Manhattan Life Company Overview

Customer Rating:
Rating: 1.522 Reviews Manhattan Life has received an average of 1.5 stars out of 5 based on 22 user reviews.

Company History:
Founded in 1850, The Manhattan Life Insurance Company offers insurance products for worksite, group and individual policy needs. It made a name for itself as the first insurer to both issue a group life contract and sell a life policy to a woman. The company serves over 700,000 policy holders and issues more than 30,000 new policies each year. ..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Manhattan Life Satisfaction Survey

Overall, how satisfied are you, with Manhattan Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Manhattan Life

Company Contact Info:
Chairman/CEO   David W. Harris
10777 Northwest Freeway
Houston, TX 77092
1-800-669-9030

Manhattan Life Reviews and Customer Comments

"They did not tell or send us any info. telling us that we had their insurance, while they kept charging us monthly payments. They also did not tell us that we had to cancel our Health Net Insurance Co.to purchase Manhattan Life Medicare Ins. I am totally disappointed as they would not pay for any of our medical bills as they should."
Commented on 2018-11-11 11:29:01 EST
"This company is not responsive to issues or concerns. They really don't care about the people who do business with them. When speaking with them they are aloof have no concern, and it's obvious they are only concerned about getting their paycheck, but not about the people who does business with them that allows them to have a paycheck."
Commented on 2018-09-10 16:17:55 EST
"Please do not use this company They have so many billing issues and their customer service agents won't respond to emails informing you that they have received your information. They just leave you in the dark as they work on your billing issues. I was supposed to receive a phone call informing me that they had resolved my billing issue. It has been five days so I called back and the customer service agent said well you just called Monday morning. Yes and today is Friday that is five days and no word on if you have managed to fix the issue. Their response, oh yeah it is. They said well I see they received the documents you emailed. I said well I asked them to respond letting me know if they had received them and they haven't. They are not friendly I highly do not recommend and I am trying to move my policy because I do not want to deal with them."
Commented on 2018-08-24 06:59:51 EST
"We have had the policy since 1997, paid every month, changed from term ins to universal life. My husband passed in February, and they still have not paid the claim. I have hospital bills, car payments, etc, and I have very little income. Only Social Security, and if they don't pay the claim, I could lose my home. My only recourse is to contact the Insurance Commissioner if this is not resolved. We had to retain an attorney which is also expensive. This is not what we have been paying for all these years. I am not happy with this company at all."
Commented on 2018-04-22 04:26:56 EST
"Premiums changed and they did not notify us and ate up all the life insurance policy. Every month I was sent a bill saying how much I owe and date due - I paid faithfully but they changed the rate and never told me - this wrong - they are wrong. Stay away from this company"
Commented on 2018-01-27 06:50:13 EST
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