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Manhattan Life Review

Manhattan Life Company Overview

Customer Rating:
Rating: 1.526 Reviews Manhattan Life has received an average of 1.5 stars out of 5 based on 26 user reviews.

Company History:
Founded in 1850, The Manhattan Life Insurance Company offers insurance products for worksite, group and individual policy needs. It made a name for itself as the first insurer to both issue a group life contract and sell a life policy to a woman. The company serves over 700,000 policy holders and issues more than 30,000 new policies each year. ..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Manhattan Life Satisfaction Survey

Overall, how satisfied are you, with Manhattan Life?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Manhattan Life

Company Contact Info:
Chairman/CEO   David W. Harris
10777 Northwest Freeway
Houston, TX 77092
1-800-669-9030

Manhattan Life Reviews and Customer Comments

"I was on a short term disability. put in a claim. I sent all the paper work. I had to call them each time to find out if they received the forms. They said they didn't need any more info from me but I had to call them to find out. I never heard anything for a month so I had to call them again to find out....oh sorry we denied your claim for pre existing condition. well that's really funny because I have never had any thing even close to what I was on disability for. They claimed it was a pill I took for riding in an airplane, because I was scared. This is so stupid because I was off work because My brother died, my husband ended up in the hospital with emergency surgery my kids both were having upper and lower jaw surgery I was have trouble at my long time job that I never missed work with. I was about to have a nervous break down and my doctor took me off work for a short time to recover from all this. A pill I took to fly on an airplane is what they said was pre existing. WOW that's the security I have been paying for. this is a fraud company don't give them a dime they don't have your back."
Commented on 2019-05-07 11:37:20 EST
"I believe after a number of claims they lapse your policy. I was notified by a doctor's office that my policy was not active. I called Manhattan Life got a really rude person I'm trying to be objective here and stated that I was notified twice that there were not funds in my auto draft bank account. This may have been true because I am changing banksWells Fargo to Bank of America. Asked the wife if she recalls any notification she had none. Looking at some other reviews, similar situations have happen to other consumers. Now looking at Manhattan's reviews, this may have been a blessing. Morale to the story do reviews research before obtain coverage. I went through a brokerage."
Commented on 2019-02-22 08:52:34 EST
"Added a Manhattan Dental policy as a Medicare supplemental policy. Each of the 3 dental claims I've submitted have been rejected. What a disappointment. I'll avoid any future dealing with Manhattan Life."
Commented on 2019-01-08 07:12:03 EST
"Since Humana turned over MY policy to Manhattan Life without my consent or beforehand knowledge, theyre NOT up to date on automatic payments from my bank account 5 months behind. Ive received letters stating my policy may be canceled, even though Ive re-submitted all relevant banking information. Something is NOT RIGHT I may have to contact legal assistance and start a class-action case. Four years with Humana and no problem. Now this. I want ALL MY MONEY BACK"
Commented on 2018-12-30 18:23:53 EST
"They did not tell or send us any info. telling us that we had their insurance, while they kept charging us monthly payments. They also did not tell us that we had to cancel our Health Net Insurance Co.to purchase Manhattan Life Medicare Ins. I am totally disappointed as they would not pay for any of our medical bills as they should."
Commented on 2018-11-11 11:29:01 EST
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