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National Life Review

National Life Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"There's not enough lines nor time to go into detail"
Commented on 2019-04-19 16:04:47 EST
"Agents I deal with know and understand the product and are dependable and respond quickly to inquiries or requests."
Commented on 2017-10-07 16:26:26 EST
"No one seems to know what is going on and no one seems to care. If you ask 5 different people the same question, you will get at least 4 different answers"
Commented on 2017-09-19 18:16:34 EST
"terrible customer service. slow to pay and have a claims process seemingly calculated to make it as difficult as possible for customers. truly awful experience dealing with them."
Commented on 2017-08-02 09:16:36 EST
"Last year they deducted the total premium from my account and I was never supplied with any actual documents after many phone calls of promises to receive them in the mail. or through internet. This year they are supplying me with life insurance policy simply because I blocked them from my bank account and they are looking for payment. BEWARE of Life Insurance Company Of The Southwest"
Commented on 2016-12-22 07:29:53 EST
"The agents do not explain policy and plans information very well, you will not receive the annual report, local agents are never available, stay away from this company."
Commented on 2016-07-25 18:55:32 EST
"snake oil at its bessed"
Commented on 2015-11-22 07:36:11 EST
"Website is insanely difficult to access. They rarely send statements or communicate in any manner. You feel like they have taken your money and you have to beg someone to help you access your account. We have other investments with other companies and they are so easy to access and communicate on a regular basis. I think this company is stuck in 1848 when they were founded. They have a big chunk of my money and dont exhibit any obligation to keep in touch. "
Commented on 2015-04-27 15:43:07 EST
"I have a policy for life insurance from the life insurance company of the South West I only see they my payment every month but no report I am so disappointed."
Commented on 2013-01-16 18:48:48 EST
"denied responsibility for their licensed agent"
Commented on 2009-02-01 12:04:54 EST
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