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Life Insurance Co. of the Southwest Review

Life Insurance Co. of the Southwest Company Overview

Customer Rating:
Rating: 2.594 Reviews Life Insurance Co. of the Southwest has received an average of 2.5 stars out of 5 based on 94 user reviews.

Company History:
Incorporated 1955 in Texas, LSW was acquired by National Life of Vermont in 1999...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Life Insurance Co. of the Southwest Satisfaction Survey

Overall, how satisfied are you, with Life Insurance Co. of the Southwest?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Life Insurance Co. of the Southwest

Company Contact Info:
Chairman/President   Thomas MacLeay
1300 West Mockingbird Lane
Dallas, TX 75247-4921
800-579-2878

Life Insurance Co. of the Southwest Reviews and Customer Comments

"high fees, no 6% bonus for 10 yrs, 15 yrs before I can get my money back I be 85 then. market value adjustment is added to withdrawals on top of surrender fees on 70000 it was total of 16000 in fees 20 page of rules all in there favor do not buy anything from this co."
Commented on 2018-10-11 15:01:43 EST
"I requested to transfer my account to another company and have waited over 2 months for this to happen. It's absolutely ridiculous The amount of interest I am currently receiving on my account is 3%. I don't believe I even received that much this past year when the stock market made better than 20% gains."
Commented on 2018-02-03 14:48:26 EST
"Customer Service seem incapable of answering questions. Gave only the minimal information. I had to have a Fiduciary call with me to get true responses. I sent in forms repeatedly only to be told the forms had not been received. And every time I asked to speak with a supervisor or manager I was put on hold, then the rep would come back and say she checked and they could not provide me with a supervisor or manager name and someone would call me. No one ever has. DONT Involve yourself or your money with the crummie company."
Commented on 2018-01-05 13:32:30 EST
"Very slow to settle annuity contract and disappointing, error prone customer service - until you manage to find a competent employee on the service desk and get their direct kine and email."
Commented on 2017-12-23 13:08:31 EST
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