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Auto Owners Insurance Review

Auto Owners Insurance Company Overview

Customer Rating:
Rating: 2.0246 Reviews Auto Owners Insurance has received an average of 2.0 stars out of 5 based on 246 user reviews.

Company History:
Auto-Owners was founded in 1916 by Vern V. Moulton in Mt. Pleasant, Michigan. The next year Moulton moved the company to Lansing Michigan. Auto-Owners did business exclusively in Michigan until 1935. Now the Company is represented by over 6,200 independent agencies with more than 4,200 associates in 26 states. ..Read More

Lines of Insurance:
Auto, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, MI, MN, MO, NE, NC, ND, OH, PA, SC, SD, TN, UT, VA, WI

Auto Owners Insurance Satisfaction Survey

Overall, how satisfied are you, with Auto Owners Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Auto Owners Insurance

Company Contact Info:
Chairman/CEO   Jeffrey F. Harrold
6101 Anacapri Dr
Lansing, MI 48917
(517) 323-1200

Auto Owners Insurance Reviews and Customer Comments

"Auto Owners farms out all of it appraisals to cut rate vendors.In my case they did a very poor job of assessing my homes damage. They where very slow and pretty flippant about it. I have been a customer for 13 years and will be moving all of my policies to another company as soon as possible."
Commented on 2018-07-13 14:16:16 EST
"Waiting for claim to be paid for a year."
Commented on 2017-11-01 17:47:29 EST
"do not use this insurance company"
Commented on 2017-07-18 06:41:22 EST
"I am 52 years old have not had any accidents, nor any fender benders at all. Every 6 months my rates increase, increase and increase This is ridiculous And Highly Unfair.... I have been with Auto Owners Insurance 3 years in Dec. 2017 I work from home and drive 20 miles to town every other day for food and the like yet my rates have SKY ROCKETED SO MUCH SO, AND THE AGENTS THEY COULD CARE LESS OH GO AHEAD SHOP AROUND THEY SAY YEAH EASIER SAID THAN DONE Thank you for your time... no stars from this lady"
Commented on 2017-06-08 08:59:09 EST
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