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United Healthcare Review

United Healthcare Company Overview

Customer Rating:
Rating: 1.5484 Reviews United Healthcare has received an average of 1.5 stars out of 5 based on 484 user reviews.

Company History:
UnitedHealth Group is a publicly traded company that offers health related products and services to about 70 million people through 4 business segments and approximately 100 subsidiaries. The company has about 58,000 employees. The Health Care Services segment of UnitedHealth Group includes the lead insurance company (United Healthcare Insurance Company) which is headquartered in Hartford, Connecticut, as well as Ovations (a company that specializes in health care for people age 50 and ove..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

United Healthcare Satisfaction Survey

Overall, how satisfied are you, with United Healthcare?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for United Healthcare

Company Contact Info:
President   Stephen J. Helmsley
9900 Bren Rd. East
Minnetonka, MN 55343
952-936-1300

United Healthcare Reviews and Customer Comments

"My wife broke her hip. She had a hip replacement and went to rehab. She was in rehab for 3 months. During this time, United Healthcare conferred with the doctors at the rehab and determined she did not need specialized care because she had the ability to use the bathroom she was a two person carry, mobilize with a walker for 50 ft she couldn't stand up to have her weight recorded. I appealed to both levels of appeals and they refused to listen. They received inaccurate information from the rehab doctors but would not listen to me despite my sending a multi page letter detailing the entire string of events."
Commented on 2020-03-25 17:40:24 EST
"Requested reimbursement for medications two weeks past the deadline my husband passed and I was a 'bit' distracted and even after SEVERAL appeals, my claim was deniedThey did not care that it was past the deadline and the claim was not even that much UHC was too cheap to help a widow don't know what they will do for others as a whole. Think about it"
Commented on 2020-03-14 13:22:44 EST
"United Healthcare has provided first-class insurance for me since 2012. I believe the company is fantastic The customer service agents are extremely helpful and patient. Don't believe any bad reviews. All my retired friends have United Healthcare also and I just recommended a Family plan to my son and familywho is changing jobs."
Commented on 2020-02-07 14:09:12 EST
"I would like to see better communications esp. when it comes with a change of Policy. I am overall satisfied with my policy and how they have handled my health care."
Commented on 2019-10-30 11:04:13 EST
"They don't pay the doctor's offices in a timely manor. Once that happens the specialist refuses to take UHC and dumps them. This leaves a needy patient out in the dark with poor health"
Commented on 2019-10-29 13:26:31 EST
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