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United Healthcare Review

United Healthcare Company Overview

Customer Rating:
Rating: 1.5484 Reviews United Healthcare has received an average of 1.5 stars out of 5 based on 484 user reviews.

Company History:
UnitedHealth Group is a publicly traded company that offers health related products and services to about 70 million people through 4 business segments and approximately 100 subsidiaries. The company has about 58,000 employees. The Health Care Services segment of UnitedHealth Group includes the lead insurance company (United Healthcare Insurance Company) which is headquartered in Hartford, Connecticut, as well as Ovations (a company that specializes in health care for people age 50 and ove..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

United Healthcare Satisfaction Survey

Overall, how satisfied are you, with United Healthcare?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for United Healthcare

Company Contact Info:
President   Stephen J. Helmsley
9900 Bren Rd. East
Minnetonka, MN 55343
952-936-1300

United Healthcare Reviews and Customer Comments

"Requested reimbursement for medications two weeks past the deadline my husband passed and I was a 'bit' distracted and even after SEVERAL appeals, my claim was deniedThey did not care that it was past the deadline and the claim was not even that much UHC was too cheap to help a widow don't know what they will do for others as a whole. Think about it"
Commented on 2020-03-14 13:22:44 EST
"United Healthcare has provided first-class insurance for me since 2012. I believe the company is fantastic The customer service agents are extremely helpful and patient. Don't believe any bad reviews. All my retired friends have United Healthcare also and I just recommended a Family plan to my son and familywho is changing jobs."
Commented on 2020-02-07 14:09:12 EST
"I would like to see better communications esp. when it comes with a change of Policy. I am overall satisfied with my policy and how they have handled my health care."
Commented on 2019-10-30 11:04:13 EST
"They don't pay the doctor's offices in a timely manor. Once that happens the specialist refuses to take UHC and dumps them. This leaves a needy patient out in the dark with poor health"
Commented on 2019-10-29 13:26:31 EST
"In the beginning UHC was a very good company when my husband worked for his employer, but that was 22 years ago Lots of things have changed since then, and now they really, really, SUCK I have to constantly fight them on oreaoorovals on tests such as MRIs, CTs, colonoscopies, etc. My daughter had acute appendicitis last February, the surgeon said that if we had waited until morning, her appendix would have burst She had surgery early that Saturday morning, and he wanted her to stay overnight for observation. We had went home, exhausted, to take a nap to come see her before her bedtime. Before I know it, Im getting a call to come get her, the ins co didnt approve her overnight stay WTF So we went over about 6 to pick her up. In all my years I havent seen such ludicrafy and to top it off they didnt want to pay anything on the bill Now I need my pain medicine, and theyre making my doc jump thru hoops to try to get it for me. Im sure they probably will deny it anyway. I hate this company so much If you can, run away from them, FAR, FAR AWAY"
Commented on 2019-10-04 06:13:44 EST
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