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United Healthcare Review

United Healthcare Company Overview

Customer Rating:
Rating: 1.5473 Reviews United Healthcare has received an average of 1.5 stars out of 5 based on 473 user reviews.

Company History:
UnitedHealth Group is a publicly traded company that offers health related products and services to about 70 million people through 4 business segments and approximately 100 subsidiaries. The company has about 58,000 employees. The Health Care Services segment of UnitedHealth Group includes the lead insurance company (United Healthcare Insurance Company) which is headquartered in Hartford, Connecticut, as well as Ovations (a company that specializes in health care for people age 50 and ove..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

United Healthcare Satisfaction Survey

Overall, how satisfied are you, with United Healthcare?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for United Healthcare

Company Contact Info:
President   Stephen J. Helmsley
9900 Bren Rd. East
Minnetonka, MN 55343
952-936-1300

United Healthcare Reviews and Customer Comments

"They have to approve procedures that are covered in your policy, such as a colonoscopy for someone over 60. They are difficult to work with. My insurance is through my employer and it is so bad, many employees are looking to leave the company due the United health care"
Commented on 2018-07-20 16:34:15 EST
"overall, the company tries to service claims in a timely. manner, but over the last few years, they have gotten lax in their efforts and have also shown increasing disrespect for their customers. In my case, I am a prosthetic eye user totally blind and they refuse to cover my current DME provider and there is no other DME provider of this type located locally. This means that I now have to pay out of pocket for any medical issues related to my ocular care. Prosthetic polishing is 120 per eye and transportation round trip to and from that provider costs 150 each way. I am on disability here and cannot afford this. So, if you are someone who uses Durable Medical Equipment, find another carrier."
Commented on 2018-06-12 14:00:34 EST
"United Health Care will not pay medical coverage for people over 65 even if we are paying for medical coverage through work."
Commented on 2018-05-22 14:40:20 EST
"have not used healthcare yet but rx plan is horrible. I am on hold right now for 1 hour and 3 minutes so far. This is not the 1st time. I wish I still had express scripts"
Commented on 2018-03-08 12:39:00 EST
"Their customer service representatives do not follow through on processing information you give them although they tell you they have taken care of solving the problem. Result I had a Late Enrollment Fee on Medicare Rx coverage due to their ineptitude and lack of communication."
Commented on 2018-02-08 13:55:25 EST
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