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Anthem Blue Cross and Blue Shield Review

Anthem Blue Cross and Blue Shield Company Overview

Customer Rating:
Rating: 1.5303 Reviews Anthem Blue Cross and Blue Shield has received an average of 1.5 stars out of 5 based on 303 user reviews.

Company History:
Anthem traces its origins to Mutual Hospital Insurance, Inc. which was incorporated in Indiana in 1944. Through a series of mergers, acquisitions and reorganizations (including a 2004 merger with WellPoint Health Networks Inc.) Anthem became part of the Wellpoint, Inc., the largest U.S. health benefits company. Wellpoint serves over 34 million members and owns the right to market its products under the Blue Cross or Blue Shield names (or both) in several states. Anthem operates through several health ins..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AZ, AR, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MO, MT, NE, NV, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

Anthem Blue Cross and Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Anthem Blue Cross and Blue Shield?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
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    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
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    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
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  4. Overall, how satisfied are you, with your insurance company?
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  5. How likely are you to renew your insurance policy/policies with this insurance company?
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  6. Would you recommend this insurance company to your friends and family?
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    Might or Might Not
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    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Anthem Blue Cross and Blue Shield

Company Contact Info:
CEO (of WellPoint)   Angela Braly
120 Monument Circle
Indianapolis, IN 46204
317-488-6000

Anthem Blue Cross and Blue Shield Reviews and Customer Comments

"anthem is horrible,we just changed at work from medical mutual to anthem,i pay 335.00 every 2 weeks out of my check ,had problems getting a prescription approved.it took 3 weeks just to find out it was 40.00 more a month than medical mutual,i was scheduled to get an injection in my spine ,anthem didnt approve that ,they said i needed physical therapy which i had already done and didn't help i would never recommend anthem to anyone"
Commented on 2018-11-03 13:58:16 EST
"I needed to go to a rehab facility. Between the hospital and rehab facility, they worked 8-12 hrs. to get me transferred from the hospital to the rehab facility. Nobody at Anthem knew what they were doing. After being given 3 different fax numbers, the rehab facility faxed the authorization papers, and Anthem said they never received them. Thus, I was never transferred and had to stay at the hospital another day. And the insurance companies complain because they won't pay for more than 3 days in the hospital Well if they did their job, expenses might be saved. This company is useless."
Commented on 2018-10-08 17:44:55 EST
"I am 73 yrs old and I am paying 350 for my Medicare supplement . I cant get out under this company coverage because my health doesnt allow me . I tried other companies but I am denied . Be aware their premium goes up on every anniversary the older you get the cost is prohibited."
Commented on 2018-07-22 07:41:56 EST
"I have Anthem Healthkeepers through my job. The premiums are very high like, over 330 a month and the deductibles are ridiculous....3000 just to get them to cover 70%, and then a max out of pocket of 5000-6000 depending on whether you have the HSA or HMO. I've had a lot of medical issues and have basically had to pay the full 5000 or 6000 before I'm even halfway through the year. Thank god for credit cards. I had a surgery in April, and the bill was almost 3000....guess who is paying it all up front It's not Anthem. Plus, hardly any doctors will even take them because they don't pay them very well. I needed a neurologist, and found that only ONE neurologist in my city carried it. I live in a fairly big city. Worthless insurance."
Commented on 2018-05-24 07:43:24 EST
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