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Carefirst Blue Cross Blue Shield Review

Carefirst Blue Cross Blue Shield Company Overview

Customer Rating:
Rating: 1.546 Reviews Carefirst Blue Cross Blue Shield has received an average of 1.5 stars out of 5 based on 46 user reviews.

Company History:
CareFirst, Inc. is a not-for-profit, holding company with affiliates that provide managed care health services to more than 3 million members throughout the mid-Atlantic region. The company operates in Delaware through its affiliated company, Blue Cross Blue Shield of Delaware. In Washington, D.C. the company operates through its Group Hospitalization and Medical Services subsidiary and Maryland operations are conducted through CareFirst of Maryland. CareFirst also provides life insurance, physician prac..Read More

Lines of Insurance:

States licensed to sell insurance in:

Carefirst Blue Cross Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Carefirst Blue Cross Blue Shield?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Carefirst Blue Cross Blue Shield

Company Contact Info:
President and CEO   Chester Burrell
10455 Mill Run Circle
Owings Mills, MD 21117

Carefirst Blue Cross Blue Shield Reviews and Customer Comments

"Don't expect CareFirst to do anything resembling good customer service. I agree with many of the complaints from other customers in this survey and that's been while we've been trying to apply for the insurance."
Commented on 2014-09-09 17:57:28 EST
"Web site is confusing and hard to use. Information is scarce and disjointed. No one answers the phone when you call. Web site randomly denies access to information. Confusing instructions about policies. Overall bad company and do not choose them."
Commented on 2014-03-12 08:28:03 EST
"I was a policy holder for 3 years untill i got laid off. I then applied for an individual policy. It took them a month to review my application which they then turned down for very spurious reasons. Their phone representatives were abrupt and unhelpful during this time.I consider this company to be no better than a criminal organization and it is barbaric that that a healthy adult like myself cannot get health coverage in a this so called developed society."
Commented on 2012-12-10 07:25:27 EST
"The only reasons health insurance companies are involved in healthcare is to make a PROFIT. They add ZERO VALUE and should be eliminated from the equation. This company mishandles claims and provides a very low level of service. It makes socialized medicine look good. "
Commented on 2012-10-24 08:56:21 EST
"Bad news from beginning to end. Long wait to talk to customer service. Recurring problem with lost check that Carefirst had cashed but did not apply to accountand told when I cancelled policy that they required more notice and that I would have to pay another month."
Commented on 2012-09-14 15:37:22 EST
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