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Blue Cross Blue Shield of Minnesota Review

Blue Cross Blue Shield of Minnesota Company Overview

Customer Rating:
Rating: 2.038 Reviews Blue Cross Blue Shield of Minnesota has received an average of 2.0 stars out of 5 based on 38 user reviews.

Company History:
Blue Cross and Blue Shield of Minnesota (BCBSM) is the oldest and largest health insurance carrier in Minnesota offering a complete range of group and non-group products including comprehensive health plans, major medical, PPO, consumer directed plans and HMO coverages through BCBSM and subsidiaries. Group offerings range from major national accounts to medium and small business coverages. Government employees and Medicare recipients are also customers. The company provides health coverage to more than 2..Read More

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States licensed to sell insurance in:

Blue Cross Blue Shield of Minnesota Satisfaction Survey

Overall, how satisfied are you, with Blue Cross Blue Shield of Minnesota?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Blue Cross Blue Shield of Minnesota

Company Contact Info:
CEO   Mark Banks
3535 Blue Cross Road
Eagan, MN 55122

Blue Cross Blue Shield of Minnesota Reviews and Customer Comments

"Worth customer service I ever had. Never call you back. Almost always completing claims incorrectly"
Commented on 2018-09-07 08:34:19 EST
"Have BCBS of MN for health insurance. Had a procedure done in Dec 2017. Met my in-network deductible. The orthopedic physician and the the hospital where the surgery took place both received in-network approval from a BCBS of MN representative. Calls were recorded. When my bill came I was charged 17,600 for an out-of-network deductible and increased % of the total bill. The in-network out-of-pocket would have been 3,000. I appealed and was denied. After the fact and post surgery, BCBS of MN told me that my procedure would have been covered in-network under the Blue Distinction Network another provider. BCBS of MN never communicated an out-of-network situation to me, the provider andor the hospital. What a fraud, scam, and complete lack of communication. Extremely disappointing Buyer beware."
Commented on 2018-04-18 12:21:17 EST
"They don't seem to care one bit about the consumer"
Commented on 2018-03-22 15:49:08 EST
"Refused to pay for emergency surgery until 6 months later after tremendous effort on our part. Horrible customer service. This company does not care about your wellness or illness. Keep shopping as you will be miserable with this plan if you become sick or injured."
Commented on 2017-11-10 10:42:59 EST
"Called and BCBS said i could see Dr but the they still haven't paid the 140 claim after 5 months and me calling every month"
Commented on 2017-08-07 09:45:56 EST
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