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Premera Blue Cross Review

Premera Blue Cross Company Overview

Customer Rating:
Rating: 2.037 Reviews Premera Blue Cross has received an average of 2.0 stars out of 5 based on 37 user reviews.

Company History:
Premera Blue Cross is non-profit organization which provides health insurance and related services to more than 1 million members in Alaska and Washington. The company, which traces its beginnings to 1933, has a market share of 60% in Alaska and 30% in Washington. Premera Blue Cross and its ultimate parent (Premera) as well as its subsidiaries provide a range of health insurance offerings including traditional indemnity, PPO and HMO plans and dental, vision, medicare supplement and long term care coverage..Read More

Lines of Insurance:

States licensed to sell insurance in:

Premera Blue Cross Satisfaction Survey

Overall, how satisfied are you, with Premera Blue Cross?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Premera Blue Cross

Company Contact Info:
President and CEO   Herbert R. B. Barlow
7001-220th Street S.W., Building 2, M.S. 222
Mountlake Terrace, WA 98043-2124

Premera Blue Cross Reviews and Customer Comments

"I was denied a bone marrow transplant last minute after the hospital had received Pre-approval codes for all Pre-Transplant testing for myself and my donor. Premera denied the appeal after 3 doctors advised transplant is needed. Premera only cares about money, not trying to save lives."
Commented on 2018-11-21 07:41:57 EST
"Unable to access website because the system does not recognize membership number. On hold for 40 minutes before giving up This company knows NOTHING about customer service"
Commented on 2017-01-09 10:56:40 EST
"Outstanding coverage and customer service."
Commented on 2017-01-01 14:18:19 EST
"horrible wait times for call center, I am currently on hold and have been waiting 1 hour 7 minutes and 11 seconds"
Commented on 2016-11-28 10:17:04 EST
"Incompetent, unprofessional customer service. Totally incompetent tech support for online access to claims. Customer service reps do not follow through, lie to customers."
Commented on 2016-10-23 16:10:21 EST
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