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Bankers Life and Casualty Review

Bankers Life and Casualty Company Overview

Customer Rating:
Rating: 2.5421 Reviews Bankers Life and Casualty has received an average of 2.5 stars out of 5 based on 421 user reviews.

Company History:
The Hotel Men's Mutual Benefit Association was founded in 1879. In 1942 John D. MacArthur merged his companies (Hotel Men's Mutual Benefit Association, the Illinois Standard Life Insurance Company and Bankers Life and Casualty Company) under the "Bankers" name. Founded 1879, Bankers Life and Casualty Company is today one of the largest U.S. insurance companies to specialize in the needs of senior Americans. The company has over 250 offices nationwide and serves over 1.4 million policy holders. In 20..Read More

Lines of Insurance:
Health, Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Bankers Life and Casualty Satisfaction Survey

Overall, how satisfied are you, with Bankers Life and Casualty?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Bankers Life and Casualty

Company Contact Info:
President   Scott L. Goldberg
111 East Wacker Drive Suite 2100
Chicago, IL 60601-4508
312-396-6000

Bankers Life and Casualty Reviews and Customer Comments

"A new agent every 6 months is calling me to let me know that my previous agent no longer with the company . Poor customer service and a revolving door for agents . I am shopping around too my premium went way up from 160 to 190 twice rate increases Shop some where else D rated company "
Commented on 2018-07-02 05:09:10 EST
"very slow on processing claims have to make repeated paper work phone calls these people need to get their stuff together pretty poor way to run a company"
Commented on 2018-06-26 12:50:11 EST
"This company has poor customer service and claim after claim is either denied or claim NOT paid. Since I got this policy , one year ago my agent is a different time . I guess they have a high turnover for personnel . I just got a huge rate increase of 34% . Look somewhere else for Medicare supplement ."
Commented on 2018-03-31 04:42:06 EST
"I contacted Bankers Life about changing the beneficiary designation on a whole life insurance policy, which I have had for 4 years. I filled out all the information, had my husband sign it required, as we live in a community property state WA. I have read other people's comments, and they did the same thing to me. They returned it and asked for more information. I provided ALL the information the first time. This was not for a cancellation of the policy, just a change in beneficiary designation. I am in the process of cancelling my Bankers Life insurance policy, and hoping it won't take forever for them to process it. I was also given a cash surrender amount when I cancel. I have an attorney, and if they give me the slightest problem processing the cash surrender valueissuing a check, I will get my attorney involved. I can't believe that this company has stayed in business for so many years when they constantly rip people off especially seniors. They have no ethics at all."
Commented on 2017-12-07 18:20:11 EST
"I was surprised to see so many negative responses. We have been with the company over 2 years and we have had no problems with claims whatsoever."
Commented on 2017-10-30 12:35:55 EST
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