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Blue Cross Blue Shield Review

Blue Cross Blue Shield Company Overview

Customer Rating:
Rating: 2.0358 Reviews Blue Cross Blue Shield has received an average of 2.0 stars out of 5 based on 358 user reviews.

Company History:
Justin Kimball developed Blue Cross' predecessor in 1929. Blue Shield was developed in mining/lumber camps in the Pacific Northwest. In 1939 the first Blue Shield Plan was created, and in 1948 nine plans adopted the Blue Shield Symbol to form the National Association of Blue Shield Plans. In 1982, Blue Shield and Blue Cross merged into the Blue Cross and Blue Shield Association. Now the Association consists of 37 individual/separate insurance companies/organizations in the U.S. They serve approximately one ..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Blue Cross Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Blue Cross Blue Shield?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Blue Cross Blue Shield

Company Contact Info:
President/CEO   Scott P. Serota
225 N. Michigan Avenue
Chicago, IL 60601
Contact member company

Blue Cross Blue Shield Reviews and Customer Comments

"The absolute worst health care you can have. We pay over 12000 a year and yet everytime we need to use them for Dr visits perscriptions or procedures we get denied. Just HORRIBLE"
Commented on 2018-11-01 13:53:17 EST
"I work for blue crossblue shield of Illinois, so I can't change insurance companies. I needed a surgery, which at first they denied due to not using a Blue Advantage Provider, then they finally precerted the surgery. This is after my doctor asked to to find a different hospital and provider. which was all unnecessary, but this is my insurance's fault. Then after I had they surgery, they have denied my claim for medical records, when I have a precert number. Just think, if I have this much problem, can you imagine what the regular person runs into"
Commented on 2018-05-22 11:25:33 EST
"JUMPING THROUGH HOOPS AND REDTAPE Cancer Patient 9 years, yes I have cost them much. Standard treatment - constant re-approvals for medication, when I get a prescription approval then I have to get an approval for injection, ridiculous My Primary Care Physician who I have went to for over 10 years in 2017 was not going to take their proposed rate cut and BCBS kicked him off their system. Now out of network. Prescription medicine plan is why I stay with them."
Commented on 2018-05-08 10:09:43 EST
"If you call customer service, be prepared to be given different responses from different reps. Do not trust the info you are given over the phone nor any info you gain from their web site. You might as well have no insurance than try to get BSBC to cover a physician you would like to see in your local area."
Commented on 2018-04-05 08:25:08 EST
"So far, slow to reimburse expense for oxygen unit - minus my 20% - waiting to see"
Commented on 2018-03-27 09:22:25 EST
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