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Chubb Insurance Review

Chubb Insurance Company Overview

Customer Rating:
Rating: 2.090 Reviews Chubb Insurance has received an average of 2.0 stars out of 5 based on 90 user reviews.

Company History:
Chubb was founded in 1882 by Thomas and Percy Chubb as a marine underwriting business. The company insured ships and their cargo. The Chubb Corporation was founded in 1967. Now the corporation employs roughly 10,100 people and works with about 8,500 brokers and independent agents worldwide. ..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Chubb Insurance Satisfaction Survey

Overall, how satisfied are you, with Chubb Insurance?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
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    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for Chubb Insurance

Company Contact Info:
Chairman/CEO/President   John D. Finnegan
15 Mountain View Road
Warren, NJ 07059
908-903-2000

Chubb Insurance Reviews and Customer Comments

"They will total a vehicle based on book value EVEN THOUGH it has an agreed value of more than double that. They prefer their estimate done through an approved shop even though...the shop is well known to be the most expensive in Bucks County PA where I live. Very minor damage from deer which is barely seen...car BMW drives perfectly and no system warnings etc...they of course have charged the highest rates of any company for years now...and DO NOT insure your home with them...they will insist your home value is 3 or 4 times what it is actually worth for a higher premium of course....They want the title to the car which is worth more in parts alone than they are paying AND they try to scare you about getting it repaired at a more reasonable shop and the insist on a salvage title which of course they won't insure...so basically...a cracked headlight with minor bumper damage is a total loss on a low mileage BMW that drives perfectly and has damage barely visible."
Commented on 2018-12-31 14:21:44 EST
"My house had hail damage. Chubb offered less than 30k for the repairs. We hired an insurance claims consultant. A year and a half later Chubb has agreed to pay over 250k and I'm still fighting with Chubb who obviously goes out of their way to not pay claims. They are a joke. A year and a half of negotiating with Chubb. Absurd."
Commented on 2018-11-22 04:20:37 EST
"Chubb is a great company. The insurance isnt cheap, but they they really do a great job when you need them. I would recommend high deductibles as a way to off higher premiums."
Commented on 2018-11-03 07:02:09 EST
"I became eligible for workers comp after my wife died in car accident on the job. The case was clear, the benefit straight forward and calculated relatively promptly. 38 weeks latter working with a second adjuster the benefit is still not paid. What's wrong with these people I am convinced they are playing delaying tactics to see if I will give up unacceptable, this benefit was supposed to compensate for the loss of income of my spouse. Her loss meant that our family income was divided by half over night and college bills are still coming... Shame on them"
Commented on 2017-10-22 06:24:08 EST
"Always professional and claims handled quickly."
Commented on 2016-11-30 11:31:52 EST
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