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CNA Review

CNA Company Overview

Customer Rating:
Rating: 1.5130 Reviews CNA has received an average of 1.5 stars out of 5 based on 130 user reviews.

Company History:
Since 1897 CNA has been working to offer innovative products and services aid both their customers and business partners. CNA is the 8th largest commercial insurer in the U.S. and the 13th largest property & casualty insurer in the U.S. CNA supplies insurance protection to over one million businesses and professionals. The Company employs about 7,500 people. ..Read More

Lines of Insurance:
Auto, Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CNA Satisfaction Survey

Overall, how satisfied are you, with CNA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for CNA

Company Contact Info:
CEO   Thomas F. Motamed
333 S. Wabash
Chicago, IL 60604
800-262-2000

CNA Reviews and Customer Comments

"I filed a claim for long term care for my mother. I am having the same issues that others have stated. Faxes they have not received and then being told that they need more information I would talk to the doctors office and the facility she has moved into and they and they both stated they have sent the information multiple times. I was told what my mother needed to have assistance with 3 things. I have stated those. And now they tell me that having her meds set up does not qualify she is legally blind and having her legs wrap for lymphodema. She cant do these things herself. I am very frustrated and angry."
Commented on 2020-01-06 11:03:14 EST
"CNA Long Term Health Insurance is just a bunch of scumbag crooks. My husband has had this insurance for over 30 years. He is not able to walk, bathe, use the bathroom or eat by himself. I have been arguing with them for 6 months and have yet to see one penny. They owe us thousands of dollars for his care at a skilled nursing facility. Those people should burn in hell. They give you one excuse after another why they can't send the money. Forms that they say have not been filled out yet, faxes they claim they don't have and every day they just blow you off when you have sent the proper forms day after day I hope they all have a loved one who gets screwed just like we have."
Commented on 2019-12-06 11:04:03 EST
"I was able to get CNA to pay as long as my mother was in a nursing home. What nobody ever tells you as that once your parent gets past a certain stage in their dementia, facilities dont want to deal with them anymore. Memory care Ha No such thing. At that point you either drug your parent into a zombie or you take them home to your house with 24 hour a day care. Prior to this we were paying for the facility as well as 24 hr a day sitters because the facility would not properly care for her. The facility did nothing other than to put a roof over her head, cook her meals and call my sister everyday griping about her. They were disrespectful and rude to her, and only came in the room to push the button to prove they had checked on her. Her home nurses treat her with love and respect, they tend to her bed sores, change her nasty diapers, sing to her, pray for her and feed her like a baby. And yet this company that was reimbursing me 210 per day for the facility will only pay 102.50 for round the clock home care. You see, these idiots consider home care to be a DECREASED in care. As if someone in stage 5 Alzheimers needs less care Only in the sense that you no longer have to argue with them or try to reason with them. But its like having a 100 lb infant to care for. It costs us 3000-5000 per week depending on the circumstances. We pay more sometimes to keep the caregivers we trust overtime. They are worth every penny and there is a special place in heaven for them. There is also a special place in hell for the folks at CNA who make such stupid decisions. I wish them all a slow and miserable death from this cruel merciless disease"
Commented on 2019-09-16 20:14:53 EST
"It's truly amazing how bad this company is. 30 years of my mother paying premiums and now she needs care and we filed a claim .The stalling tactics are astounding They will do anything to avoid paying a claim. They are evil."
Commented on 2019-07-07 23:21:04 EST
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