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CNA Review

CNA Company Overview

Customer Rating:
Rating: 1.5127 Reviews CNA has received an average of 1.5 stars out of 5 based on 127 user reviews.

Company History:
Since 1897 CNA has been working to offer innovative products and services aid both their customers and business partners. CNA is the 8th largest commercial insurer in the U.S. and the 13th largest property & casualty insurer in the U.S. CNA supplies insurance protection to over one million businesses and professionals. The Company employs about 7,500 people. ..Read More

Lines of Insurance:
Auto, Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CNA Satisfaction Survey

Overall, how satisfied are you, with CNA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
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    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
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    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for CNA

Company Contact Info:
CEO   Thomas F. Motamed
333 S. Wabash
Chicago, IL 60604
800-262-2000

CNA Reviews and Customer Comments

"I was able to get CNA to pay as long as my mother was in a nursing home. What nobody ever tells you as that once your parent gets past a certain stage in their dementia, facilities dont want to deal with them anymore. Memory care Ha No such thing. At that point you either drug your parent into a zombie or you take them home to your house with 24 hour a day care. Prior to this we were paying for the facility as well as 24 hr a day sitters because the facility would not properly care for her. The facility did nothing other than to put a roof over her head, cook her meals and call my sister everyday griping about her. They were disrespectful and rude to her, and only came in the room to push the button to prove they had checked on her. Her home nurses treat her with love and respect, they tend to her bed sores, change her nasty diapers, sing to her, pray for her and feed her like a baby. And yet this company that was reimbursing me 210 per day for the facility will only pay 102.50 for round the clock home care. You see, these idiots consider home care to be a DECREASED in care. As if someone in stage 5 Alzheimers needs less care Only in the sense that you no longer have to argue with them or try to reason with them. But its like having a 100 lb infant to care for. It costs us 3000-5000 per week depending on the circumstances. We pay more sometimes to keep the caregivers we trust overtime. They are worth every penny and there is a special place in heaven for them. There is also a special place in hell for the folks at CNA who make such stupid decisions. I wish them all a slow and miserable death from this cruel merciless disease"
Commented on 2019-09-16 18:14:53 EST
"It's truly amazing how bad this company is. 30 years of my mother paying premiums and now she needs care and we filed a claim .The stalling tactics are astounding They will do anything to avoid paying a claim. They are evil."
Commented on 2019-07-07 21:21:04 EST
"Do not get CNA Insurance and affiliates Loews Hotels, Diamond Offshore, Boardwalk, Consolidated Container Company are sleazebags. I paid lots to CNA Insurance to protect me my business CNA Insurance keep denying coverage. CNA Insurance keep getting my premium payments and all these promises in their policy but in reality it does not work. I just lost my house, got disabled, and filed bankruptcy because CNA Insurance keep prolonging and denying my claim. CNA Insurance DENIED DENIED CNA insurance BAD BAD for your business, JINX OMEN AVOID AVOID CNA Insurance"
Commented on 2019-05-29 23:05:40 EST
"My father has a Long Term Care policy with CNA that he purchased in the 90s. When the time came to use the policy, CNA was very easy to deal with from my experience. They pay promptly every month and have been easy to reach on the phone whenever I've had a question or moved my father to a different care facility. I'm sorry to read all of the trouble that other people have described here...but to be honest...they have never caused me even a moment of grief or given me any problem with payment- providing the required ultra short form is properly filled out each month and submitted as they request by the facility where my father resides."
Commented on 2019-05-26 17:33:34 EST
"CNA puts inspired and their families through needless anguish. They are a fraudulent company,"
Commented on 2019-05-16 04:59:09 EST
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