Insurance Company Reviews

Your Insurance Company Reviewed

Read Reviews From Your State:

CNA Review

CNA Company Overview

Customer Rating:
Rating: 1.5116 Reviews CNA has received an average of 1.5 stars out of 5 based on 116 user reviews.

Company History:
Since 1897 CNA has been working to offer innovative products and services aid both their customers and business partners. CNA is the 8th largest commercial insurer in the U.S. and the 13th largest property & casualty insurer in the U.S. CNA supplies insurance protection to over one million businesses and professionals. The Company employs about 7,500 people. ..Read More

Lines of Insurance:
Auto, Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CNA Satisfaction Survey

Overall, how satisfied are you, with CNA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for CNA

Company Contact Info:
CEO   Thomas F. Motamed
333 S. Wabash
Chicago, IL 60604
800-262-2000

CNA Reviews and Customer Comments

"Just like every other CNA review, LTC premiums doubled and doubled again. 3 months to even get the information and then a denial of a CHANGE to the policy to reduce benefits. Company is incompetent, lying, and full of FUD fear, uncertainty and deception. DON'T USE CNA FOR ANYTHING. YOU WILL THANK THE WORLD FOR NOT DEALING WITH THESE BLOODSUCKERS."
Commented on 2018-11-10 20:42:41 EST
"This is the company that put the 'fraud' in 'insurance fraud'. CNA suddenly began sending me premium bills in September. I have never signed up with them. Consequently, I haven't paid their premiums. Now they appear to be trashing my relatively good credit rating."
Commented on 2018-11-07 15:27:25 EST
"Handling my mother's and father's long term care via the CNA policies which were purchased and paid upon regularly for over 30 years. We had to hire a lawyer to get them to pay and continually ask if they have what they need to pay since there is not feedback loop from them. Emails are answered via a letter to my parent's home they are not there now, you can't get them to change this even when you're on the account and have power of attorney. I've been 'scolded' by the CNA because I'm upsetting them. CNA sent a fax to the wrong facility without all the pages to be filled out by the manager to understand if mother still has dementia. Folks at CNA, Dementia doesn't have a cure at the moment. WHY are you wasting time and money on this I only hope they stay in business long enough to recoup the money my folks put into it."
Commented on 2018-11-01 15:58:57 EST
"I signed up with this insurance with my employer, so I have been paying for over 10 years now. While I was with my employer I did not experience any increase. Now that I retired in 2015 , the increase was 2x already. I am reading the bad reviews about CNA. CNA is also being sued due to the current increase this Sept 1, 2018. I am now 69 years old. I dont really know what to do."
Commented on 2018-09-02 01:24:17 EST
"DO NOT USE CNA Have had LTC thru CNA for many years. I'm about 60 and just in the past few years my rates went from 710 to 1328 When I called, no explanation, other than they are allowed by law. She said I SHOULD HAVE checked a box that would limit rate increases. Someone should have told me that when I signed the Policy I'm currently looking for another insurer and am urging everyone not to get ripped off by CNA."
Commented on 2018-08-28 09:16:19 EST
View All Comments
Read Reviews From Your State: