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CNA Review

CNA Company Overview

Customer Rating:
Rating: 1.5108 Reviews CNA has received an average of 1.5 stars out of 5 based on 108 user reviews.

Company History:
Since 1897 CNA has been working to offer innovative products and services aid both their customers and business partners. CNA is the 8th largest commercial insurer in the U.S. and the 13th largest property & casualty insurer in the U.S. CNA supplies insurance protection to over one million businesses and professionals. The Company employs about 7,500 people. ..Read More

Lines of Insurance:
Auto, Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CNA Satisfaction Survey

Overall, how satisfied are you, with CNA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for CNA

Company Contact Info:
CEO   Thomas F. Motamed
333 S. Wabash
Chicago, IL 60604
800-262-2000

CNA Reviews and Customer Comments

"Just hired a lawyer to file a lawsuit against CNA for non-payment. Spent 6 months trying to get them to pay claims which are clearly covered via their contract with my parents. Save your money in your own bank account for this. The parents paid in over 100K in 30 years."
Commented on 2018-04-25 17:29:00 EST
"Believe this company is determined not to pay. Mom's been paying into CNA's long term care policy for many years. Talked with 4 different people and get nothing but misinformation. Not helpful. Don't buy from them. Believe they are dishonest Stay away"
Commented on 2018-03-07 20:34:16 EST
"raising premiums by 95.5% in two years"
Commented on 2018-02-25 14:28:20 EST
"I handle my mother's long-term care policy issues with CNA. She recently had to permanently transition to a nursing home and we filed a claim. All dealings I've had with them have been professional. They've been responsive. The claim was approved quickly. They allowed me to do a direct-deposit form via email against their rules if I would follow up by mailing a paper form too. They paid quickly. Their rules are reasonable. I've had a good experience on her behalf. They did just send a letter offering more coverage and for much more money, but that is moot as once you start collecting benefits you stop paying premiums. Healthcare costs continue to climb, so increasing rates should be no surprise to anyone. Best of luck."
Commented on 2018-01-26 03:53:26 EST
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