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CNA Review

CNA Company Overview

Customer Rating:
Rating: 1.5112 Reviews CNA has received an average of 1.5 stars out of 5 based on 112 user reviews.

Company History:
Since 1897 CNA has been working to offer innovative products and services aid both their customers and business partners. CNA is the 8th largest commercial insurer in the U.S. and the 13th largest property & casualty insurer in the U.S. CNA supplies insurance protection to over one million businesses and professionals. The Company employs about 7,500 people. ..Read More

Lines of Insurance:
Auto, Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CNA Satisfaction Survey

Overall, how satisfied are you, with CNA?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for CNA

Company Contact Info:
CEO   Thomas F. Motamed
333 S. Wabash
Chicago, IL 60604
800-262-2000

CNA Reviews and Customer Comments

"I signed up with this insurance with my employer, so I have been paying for over 10 years now. While I was with my employer I did not experience any increase. Now that I retired in 2015 , the increase was 2x already. I am reading the bad reviews about CNA. CNA is also being sued due to the current increase this Sept 1, 2018. I am now 69 years old. I dont really know what to do."
Commented on 2018-09-02 01:24:17 EST
"DO NOT USE CNA Have had LTC thru CNA for many years. I'm about 60 and just in the past few years my rates went from 710 to 1328 When I called, no explanation, other than they are allowed by law. She said I SHOULD HAVE checked a box that would limit rate increases. Someone should have told me that when I signed the Policy I'm currently looking for another insurer and am urging everyone not to get ripped off by CNA."
Commented on 2018-08-28 09:16:19 EST
"My parents have had 21 years of Long Term Care insurance with CNA. Their premiums were raised at a crazy rate. My parents are in their late 80s, are fully mentally capable but need a bit of extra time to process things when spoken to. They called CNA on 3 occasions to ask questions about their policy and to ask a few questions. They were bullied by the operators and belittled because they my parents couldn't understand how they were presenting their information. I called them myself on behalf of my parents and I too couldn't understand them I have a Masters degree too. Very poor customer service. You get better customer service at McDonalds. DO NOT purchase any type of insurance through CNA"
Commented on 2018-08-21 19:13:27 EST
"Fraudulent company that prays on the elderly. Requires a ton of paperwork and then has someone call to deny your claim and your 90 day elimination period. Person calling tells you call is recorded....doubt it....she hung up on me"
Commented on 2018-08-17 10:31:42 EST
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