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Colonial Review

Colonial Customer Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"costurmer service was aweful,My agent Never returnes any calls, or answered messages."
Commented on 2019-10-17 12:03:57 EST
"They take only money and not cover anything"
Commented on 2019-06-20 16:43:06 EST
"Amazing company - easy to file claims - especially the claim for my annual check-up that was just a phone call"
Commented on 2012-04-23 11:36:00 EST
"They were misleading in my benifets for short term disability for pregnancy when I called for information on my polocy. They told me I was entitled to %60 of my base pay for 6 weeks. When I got my check, they said my polocy was deffered for 30 days. So I got paid for 2 weeks. Had they told me when I called them before the baby was born, I could have planned my rent and car payments better after just having an infant."
Commented on 2011-04-21 14:49:49 EST
"Awesome company!! The customer service is always friendly and the claims are taking care of properly."
Commented on 2011-04-10 19:43:17 EST
"Every time I call for a status on my claim I receive a different answer. The claims process is extremely complicated. The customer service agents are rude and patronizing."
Commented on 2010-01-26 07:28:52 EST
"I have a few policies with Colonial, they always pay when I submit claims. I love them!"
Commented on 2007-12-12 20:08:47 EST
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