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Country Financial Services Review

Country Financial Services Company Overview

Customer Rating:
Rating: 2.5129 Reviews Country Financial Services has received an average of 2.5 stars out of 5 based on 129 user reviews.

Company History:
Founded 1925, recently joined with Cotton States Insurance Company to serve a larger constituency...Read More

Lines of Insurance:
Auto, Long Term Care, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Country Financial Services Satisfaction Survey

Overall, how satisfied are you, with Country Financial Services?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for Country Financial Services

Company Contact Info:
CEO   John D. Blackburn
1701 North Towanda Ave.
Bloomington, IL 61702-2000
309-821-3000

Country Financial Services Reviews and Customer Comments

"Year over year rate increases far exceeding the rate of inflation to the tune of 9% per year. Our current inflation rate is 2.5 % They have the poorest excuse for customer service I've ever seen. We all expect well rehearsed lip service from politicians but not from our insurance providers. I left two requests for a call back and nothing , silch notta This is the way they treat long standing customers. I strongly recommend going elsewhere for your home and auto insurance needs."
Commented on 2017-07-19 13:09:53 EST
"Country Financial policy holder lost control of his truck and hit me and it's been a nightmare ever since. I had my car towed to the dealership where I purchased my car in January, who only use OEM parts,but the appraiser wants the dealership to use after market parts or match the price. When I purchased my car it was a certified BMW , when I was hit by their policy holder it was still certified, therefore I want it certified when it is repaired and I drive away from the repair shop. The appraiser wants me to pay the difference between the after market parts and the original part which is over 500.00. I called the supervisor and left a message because the appraisal was so rude and and lack of any knowledge, it was like speaking to a pouting 14 year old. I will follow up after speaking with supervisor, but as of right now this insurance company is terrible and causes a lot of stress, which then irritates my injuries received in the accident.I would never use them as a policy holder to anything I owe."
Commented on 2017-06-13 16:50:02 EST
"This company has taken away more for me and my family since our house fire then the fire did it self we lost everything and they have made this process a nightmare"
Commented on 2017-05-17 07:11:02 EST
"Not friendly, not helpful and useless pretty much describe these people."
Commented on 2016-10-26 11:55:32 EST
"I have been with the company for8 years and my insurance rate has increase back to back in the last four years. I call someone to check ask questions about a few damage that occur and they sent someone out. I was told you can fix this on your own. I ask why my insurance incre and he stated because of the area you get a lot of bad weather. So confused with this company and in happy. "
Commented on 2016-04-23 10:13:36 EST
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