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Country Insurance Review

Country Insurance Company Overview

Customer Rating:
Rating: 2.581 Reviews Country Insurance has received an average of 2.5 stars out of 5 based on 81 user reviews.

Company History:
Country Insurance and Financial Services, operates through a group of property and casualty insurance companies, life insurance companies and a bank to provide a full range of property and casualty insurance, life insurance, disability insurance and retirement services. Country traces its roots to 1925 when a group of agricultural workers created a fire and lightning insurance company. Country Insurance is sponsored by several State Farm Bureau Federations. The company is especially strong in Illinois wh..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:

Country Insurance Satisfaction Survey

Overall, how satisfied are you, with Country Insurance?

  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


Contact Information for Country Insurance

Company Contact Info:
CEO   John D. Blackburn
1701 N. Towanda Avenue
Bloomington, IL 61701

Country Insurance Reviews and Customer Comments

"My first issue is when signing up my agent told me that since I didn't have a credit history my rate would be the higher rate for a few months until they had established that I made reliable payments, at which point he would lower it for me. This never happened, and when I called to check in, I was assigned a new agent who told me that wasn't possible. Eventually, I found a MUCH cheaper rate through another provider and switched to them last month. I called and canceled my policy with Country. They confirmed this and told me a check with my balance would be mailed within a few days. I never received the check and in fact was billed AGAIN the following month. Messages left with my agent were not responded to. I called customer service and they had on record that I had canceled, but the local agent did not process it. They back-cancelled the policy again and my request for an e-mail confirmation was a process that took 20 minutes over the phone. Hopefully my policy will be canceled this time, and hopefully I will receive my refund, however, my faith in this company is EXTREMELY low. Best to stay away and do business with a company that does not have such a dishonest, scammy attitude."
Commented on 2017-08-13 13:34:56 EST
"This company will not be there for you if you need them If you are unfortunate enough to have a claim they will delay and deny and practice deceit to avoid accurately paying legitimate claims. Still waiting to be treated honestly almost 3 months after major tree damage to my house - they will not work with my contractor refuse to look deeper into obvious signs of hidden structural damage and are simply trying their best to rip us off. Avoid"
Commented on 2014-10-19 21:31:15 EST
"We had hail in our area twice in 1 year. I filed for the first one and they denied. There was visible damage done to the roof and the wood on patio. They were terribly rude and sent "engineers" out to back their story up. Any area that had hail damage they would not comment or inspect. I should also say that in my neighborhood block there were 7 homes approved for hail damage with different insurance companies. Somewhere around 100 homes approved in my neighborhood. I called them out for the 2nd storm and same thing. I have my home and 4 cars insured with Country and I will be switching. Stay away fron these people "
Commented on 2014-05-28 10:43:21 EST
"Liars rude unprofessional"
Commented on 2013-01-30 20:36:21 EST
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