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CUNA Mutual Review

CUNA Mutual Company Overview

Customer Rating:
Rating: 1.563 Reviews CUNA Mutual has received an average of 1.5 stars out of 5 based on 63 user reviews.

Company History:
Founded in 1935, the CUNA Mutual Group provides financial services to credit unions and their members worldwide. The CUNA Mutual Group is owned by its policyholders...Read More

Lines of Insurance:
Auto, Long Term Care, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CUNA Mutual Satisfaction Survey

Overall, how satisfied are you, with CUNA Mutual?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.


                 


Contact Information for CUNA Mutual

Company Contact Info:
President   Jeff Post
5910 Mineral Point Road
Madison, WI 53705-4456
800-356-2644

CUNA Mutual Reviews and Customer Comments

"Don't provide monthly statements and policy information when credit union charging double in monthly payment and added to end if monthly balance. Then changed terms and conditions without my permission or contacting me."
Commented on 2019-08-03 13:22:00 EST
"I contacted Cuna to advise of my relative passing, they told me I would receive the claim forms in 7-10 days and it's been weeks, I have not received anything in the mail at this time. I don't want to be calling complaining but I just might have to."
Commented on 2019-07-24 10:42:59 EST
"After paying for Long Term Care Insurace for over 20 years as finally having a need, They are coming up with every excuse known to man not to deliver. This even includes saying they called when my cell phone obviously says they havent called. Then they say they closed the case because I didnt call them back. And now when I call they say theyll check on it and call right back and its been days with no call back "
Commented on 2019-06-14 06:33:53 EST
"They will do anything to avoid paying a claim."
Commented on 2019-04-13 15:46:17 EST
"They refuse to pay the claim. I also have a life insurance policy with them. Imagine that you die expecting all to be covered and this insurance company refuses to pay. Your family will have to suffer more extra pain with your loss do to this insurance scam"
Commented on 2018-11-26 06:46:48 EST
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