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CUNA Mutual Review

CUNA Mutual Company Overview

Customer Rating:
Rating: 1.545 Reviews CUNA Mutual has received an average of 1.5 stars out of 5 based on 45 user reviews.

Company History:
Founded in 1935, the CUNA Mutual Group provides financial services to credit unions and their members worldwide. The CUNA Mutual Group is owned by its policyholders...Read More

Lines of Insurance:
Auto, Long Term Care, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CUNA Mutual Satisfaction Survey

Overall, how satisfied are you, with CUNA Mutual?



  1. Please select your insurance company from the following list:

  2. What insurance policy/policies do you have with this company?
    (select all that apply)
    Auto   Home   Health   Life   Other

  3. How long have you had a policy with this company?
    Less Than 1 Month
    1 to 6 Months
    6 Months to 1 Year
    1 to 3 Years
    Over 3 Years

  4. Overall, how satisfied are you, with your insurance company?
    Extremely Satisfied
    Very Satisfied
    Somewhat Satisfied
    Unsatisfied
    Very Unsatisfied

  5. How likely are you to renew your insurance policy/policies with this insurance company?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  6. Would you recommend this insurance company to your friends and family?
    Definitely
    Probably
    Might or Might Not
    Probably Not
    Definitely Not

  7. Have you ever had occasion to file a claim with your company?
    YES   NO

  8. Please provide any comments about your insurance company that would be useful to other consumers.

                 


Contact Information for CUNA Mutual

Company Contact Info:
President   Jeff Post
5910 Mineral Point Road
Madison, WI 53705-4456
800-356-2644

CUNA Mutual Reviews and Customer Comments

"Set up auto pay and received a letter all was good to go. Suddenly my policy was cancelled due to nonpayment. They claimed they had an issue with auto withdrawl, I have never had any issues with my back on auto withdrawls. I asked why I never received notification about this issue and was told they don't send emails, apparently they send letters. I never received a letter from the company. I was told they couldn't continue my old policy, I was a month behind, but they'd gladly issue a new policy starting today. They back peddled on many things during my conversation with them. This is a company to think twice about doing business with. "
Commented on 2015-12-09 12:02:07 EST
"There are a total scam."
Commented on 2015-02-08 19:40:47 EST
"have been paying for payment protection plan. got injured and put in claim with Cuna they bombard you with paper work to discourage you from submitting the claim. STAY AWAY from this company. they are thieves. i am gonna report them to the BBB."
Commented on 2014-11-29 00:19:39 EST
"I had insurance on a loan with CUNA I was out of work on disability and CUNA were to pay on the loan for the month that I was out from work. The initial claim I submitted was denied because they said I had a pre existing condition I explained I completed the form incorrectly and the agent argued with me telling me NOPE STILL DENIED while im explaining to her that it was an innocent mistake and I can resend her the form with all the right info and they may contact whomever. I had to request to speak with someone else they invited me to resubmit the claim that second claim was never processed or investigated. My employer had to call to mediate the situation but got nowhere. They continued with their stance from the initial claim that I was denied due to pre existing condition. To date I haven't received a follow up call letter nothing. I thought insurance companies could not deny you on such basis. le. I would NEVER EVER take out any insurance with CUNA and for the 5 people that work there I hope when your on your death bed I'm not the one that has to care for your sorry asses. "
Commented on 2014-10-07 11:21:21 EST
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